EHR Training Specialist — Provider Enablement

Privia Health; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and pet

401K and paid time off

Wellness programs

Annual bonus up to 10%

Job summary

Privia Health is seeking a Training Associate to deliver in-person and webinar-based training for providers and Care Center staff, focusing on efficiency, delegation, and population health initiatives. The role supports go-live and on-demand help, trains on athenahealth concepts, and tailors curricula to center needs.

You will monitor e-learning completion, schedule trainings, and collaborate with Implementation and Product teams to achieve goals.

Qualifications

• Bachelor's degree preferred or background and experience in a healthcare setting.
• Familiarity with extended medical terminology.
• Excellent communication, organizational, and time management skills.
• Strong interpersonal skills to work with diverse teams.
• Ability to work in a fast-paced, changing environment and comply with HIPAA.
• Must have a valid driver’s license and reliable transportation.
• Experience with EMR systems; athenaClinicals and athenaCollector preferred.

Responsibilities

• Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency and population health.
• Provides go-live and on-demand support for Care Center staff.
• Leverages curriculum and tools to train EHR concepts.
• Customizes best-practice curriculum based on workflow assessments.
• Monitors online e-learning completion and ensures on-time delivery of training.
• Uses metrics to identify centers needing additional training and collaborates with cross-functional teams.
• Serves as athenahealth SME for Privia teams and delivers excellent customer service.

Skills

Communication skills

Organizational skills

Time management

Interpersonal skills

Adaptability

Problem solving

Education

Bachelor's degree preferred or healthcare background

Tools

athenaClinicals

athenaCollector

Job description

Privia Health is seeking a Training Associate to deliver in-person and webinar-based training for providers and Care Center staff, focusing on efficiency, delegation, and population health initiatives. The role supports go-live and on-demand help, trains on athenahealth concepts, and tailors curricula to center needs.

You will monitor e-learning completion, schedule trainings, and collaborate with Implementation and Product teams to achieve goals.