EHR Support Analyst II — Lead Clinical IT & Training

HCA Healthcare; Lehigh Acres (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical and dental benefits

401(k) Plan with matching

Tuition assistance and educational support

Job summary

HCA Healthcare in Lehigh Acres is seeking an EHR Support Analyst II to be a key onsite IT resource for supporting clinical applications. This role involves leading clinical systems teams, managing incidents, providing training, and ensuring compliance with accreditation guidelines.

The ideal candidate should possess a Bachelor's degree and 1-3 years of clinical application support experience. Strong leadership skills, communication, and customer service orientation are essential for success in this position.

Qualifications

• Minimum 1-3 years of experience in clinical application support or related work.
• Demonstrated advanced computer skills.
• Valid state driver's license and proof of auto insurance.

Responsibilities

• Lead facility's core clinical systems team on clinical IT activities.
• Provide second-level support as a clinical subject matter expert.
• Facilitate new module/application testing and implementation.

Skills

Clinical operations understanding

Accreditation guidelines knowledge

Effective communication skills

Customer service orientation

Leadership abilities

Education

Bachelor's degree preferred

Tools

Clinical application reporting tools

Job description

HCA Healthcare in Lehigh Acres is seeking an EHR Support Analyst II to be a key onsite IT resource for supporting clinical applications. This role involves leading clinical systems teams, managing incidents, providing training, and ensuring compliance with accreditation guidelines.

The ideal candidate should possess a Bachelor's degree and 1-3 years of clinical application support experience. Strong leadership skills, communication, and customer service orientation are essential for success in this position.