EHR & Scheduling QA Coordinator

Rehab Services of Louisiana; Alexandria (LA); On-site; USD 25,000 - 30,000; Full time

Job summary

Rehab Services of Louisiana is seeking an Administrative Coordinator to oversee EHR auditing, scheduling, and quality assurance compliance. You will coordinate workflows with local offices, clinical leadership, and MCOs to ensure timely and accurate records.

The role emphasizes meticulous data handling, authorization tracking, and confidential patient information management in line with HIPAA. Strong organization and communication are essential to reduce interruptions in care and support

Qualifications

• Proficiency with EHR systems, Microsoft Excel, and electronic tracking tools.
• Strong organizational, communication, problem-solving, and follow-up skills.
• Two years of healthcare administration, scheduling, authorization, or related office experience preferred.
• Knowledge of Medicaid managed care and Louisiana Mental Health Rehabilitation (MHR) services, including CPST and PSR, preferred.
• Ability to perform routine office duties, operate standard office equipment, and lift up to 25 pounds as needed.

Responsibilities

• Coordinate workflows that support timely, consistent client care.
• Track authorizations, documentation, appointments, and service utilization.
• Identify upcoming deadlines and coordinate scheduling with local offices and LMHPs.
• Review the EHR to verify required client documents are uploaded on time.
• Conduct routine administrative chart reviews.
• Monitor LMHP schedules and coordinate community worker schedules and coverage.
• Review client services weekly and monthly.
• Serve as a centralized contact for scheduling, EHR tracking, and authorization questions.
• Identify workflow problems and propose improvements to reduce interruptions in care.
• Maintain client confidentiality and comply with HIPAA and company policies.

Skills

Organizational skills

Communication skills

Problem-solving

Follow-up

Attention to detail

Tools

EHR systems

Microsoft Excel

Electronic tracking tools

Job description

Rehab Services of Louisiana is seeking an Administrative Coordinator to oversee EHR auditing, scheduling, and quality assurance compliance. You will coordinate workflows with local offices, clinical leadership, and MCOs to ensure timely and accurate records.

The role emphasizes meticulous data handling, authorization tracking, and confidential patient information management in line with HIPAA. Strong organization and communication are essential to reduce interruptions in care and support