EHR Implementation Specialist — Behavioral Health

Carex Consulting Group; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Carex Consulting Group is seeking an Implementation Specialist to lead EHR implementations for behavioral health organizations, from kickoff to go-live and stabilization. This hands-on role blends customer ownership with in-depth configuration work, translating workflows into scalable system settings and driving successful launches.

Hybrid in New York City with periodic travel to sites. You’ll collaborate with executives, clinical teams, operations, and revenue cycle to tailor EHR environments

Qualifications

• 2–5 years of experience in EHR implementation, healthcare technology implementation, or healthcare consulting.
• Hands-on system configuration experience — including forms, workflows, permissions, templates, and user roles.
• Experience gathering customer requirements and translating clinical or operational workflows into system design.

Responsibilities

• Own multiple concurrent EHR implementations from contract signature through go-live and stabilization.
• Serve as the primary project lead for customer implementations, managing timelines, milestones, risks, and stakeholder communication.
• Configure customer environments including roles, permissions, security settings, forms, templates, workflows, and operational settings.
• Translate customer clinical, operational, and billing workflows into scalable system configurations.
• Lead implementation workshops across clinical, medical, operations, intake, scheduling, and revenue cycle teams.
• Manage data migration, system validation, user acceptance testing, and go-live readiness activities.
• Train administrators, super users, and frontline staff on platform functionality and best practices.
• Partner with Product and Engineering teams to identify gaps and drive solutions.
• Own internal communication and updates, keeping stakeholders informed and aligned.

Skills

EHR implementation

Workflow design

Client-facing

System configuration

Job description

Carex Consulting Group is seeking an Implementation Specialist to lead EHR implementations for behavioral health organizations, from kickoff to go-live and stabilization. This hands-on role blends customer ownership with in-depth configuration work, translating workflows into scalable system settings and driving successful launches.

Hybrid in New York City with periodic travel to sites. You’ll collaborate with executives, clinical teams, operations, and revenue cycle to tailor EHR environments