EHR Implementation & Medical Support Specialist

U.S. Department of Veterans Affairs; EUA; Presencial; USD 52 000 - 68 000; Tempo integral

Resumo da oferta

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) to support the implementation of the new Electronic Health Record (EHR) system.

The role involves data entry, scheduling, and workflow optimization to ensure smooth transitions and accurate information management during the EHR adoption process. Position can be based out of listed locations across the United States and requires proficiency in English, with mandatory basic qualifications including US citizenship

Qualificações

• One year of experience equivalent to the GS-5 grade level and knowledge of medical terminology to understand diagnoses and procedures.
• Strong customer service skills to identify concerns and refer to appropriate staff for resolution.
• Ability to operate computerized programs to enter, modify, and retrieve sensitive medical and patient identifying information (PII) in EHRs, scheduling systems, and reports.
• Ability to schedule medical appointments in a clinical setting.
• Ability to work independently across a wide range of patient support duties.
• Effective communication with internal and external customers in person, electronically, or by telephone.

Responsabilidades

• Assist with data entry related to the EHR implementation and adoption process.
• Support scheduling workflows and optimize patient flow during EHR transition.

Conhecimentos

Medical terminology

Customer service

Electronic health records

Scheduling systems

Communication skills

Independent work

Formação académica

High school diploma or GED

Descrição da oferta de emprego

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) to support the implementation of the new Electronic Health Record (EHR) system.

The role involves data entry, scheduling, and workflow optimization to ensure smooth transitions and accurate information management during the EHR adoption process. Position can be based out of listed locations across the United States and requires proficiency in English, with mandatory basic qualifications including US citizenship