EHR Implementation Engineer

TailorMed; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

TailorMed in the New York City area is seeking an EHR Implementation Engineer who knows the hospital and clinic ecosystem from the inside. You’ve worked with Epic and understand onboarding complex healthcare data integrations end-to-end. You’ll be comfortable on customer calls and deep in a SQL query, taking ownership of implementations.

This opportunity is based in the New York City area with a hybrid schedule in our Manhattan office.

Qualifications

• Epic experience in hospital/health system setting.
• 3–5 years in a technical healthcare IT role.
• Strong SQL skills to investigate and troubleshoot data.
• Experience with HL7 and FHIR data standards.
• Organized, detail-oriented, and able to manage multiple implementations.

Responsibilities

• Lead technical onboarding of new hospital and clinic customers onto the TailorMed platform.
• Work hands-on with Epic and other EHR systems to configure data feeds, integrations, and workflows.
• Manage data ingestion pipelines — investigate errors, resolve data quality issues, and ensure clean delivery.
• Partner with customer technical analysts and IT teams throughout the full implementation lifecycle.
• Translate complex technical issues into clear, actionable communication for non-technical stakeholders.
• Become a subject matter expert in TailorMed's platform and the US healthcare data ecosystem.

Skills

SQL proficiency

Customer communication

Attention to detail

Healthcare data standards

Tools

Epic

HL7

FHIR

Job description

Join Us at TailorMed – Transforming Healthcare Affordability

Awarded Best in Class in Health Equity 2025

At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey - from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.

Our enterprise solution streamlines the full lifecycle of patient support programs, reducing the cost of care and driving better outcomes. With the nation's largest Affordability Network - deployed across 800+ hospitals, 1,300 clinics, and 650 pharmacies - we’re reshaping healthcare with innovative automation and industry-leading partnerships.

If you’re passionate about making healthcare more accessible and impactful, we’d love to have you on our team. Join us and help redefine what’s possible. Learn more at tailormed.co.

We're looking for an EHR Implementation Engineer who knows the hospital and clinic ecosystem from the inside. You've worked with Epic — ideally from the provider side — and you understand what it takes to onboard complex healthcare data integrations end-to-end. You're equally comfortable on a customer call and deep in a SQL query, and you take genuine ownership of getting implementations right.

This opportunity is based in the New York City area with a hybrid schedule in our office in Manhattan.

Responsibilities:

• Lead technical onboarding of new hospital and clinic customers onto the TailorMed platform
• Work hands-on with Epic and other EHR systems to configure data feeds, integrations, and workflows
• Manage data ingestion pipelines — investigate errors, resolve data quality issues, and ensure clean delivery
• Partner with customer technical analysts and IT teams throughout the full implementation lifecycle
• Translate complex technical issues into clear, actionable communication for non-technical stakeholders
• Become a subject matter expert in TailorMed's platform and the US healthcare data ecosystem

Requirements:

• Epic experience is required — hands-on work with Epic in a hospital, health system, or clinic setting
• 3–5 years in a technical healthcare IT role — implementation, integration, clinical informatics, or similar
• Strong SQL skills — you write queries to investigate, validate, and troubleshoot data
• Experience with healthcare data standards: HL7, FHIR, datat extract triggers and clinical data Workflow Optimization.
• Organized, detail-oriented, and able to manage multiple implementations in parallel
• Clear communicator — confident with customers and capable of explaining technical risk simply