Senior Epic Patient Access & Experience - Prelude, Cadence, and Welcome

Interscripts, Inc.; Daly City (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A prominent healthcare technology firm is seeking a Senior Epic Patient Access & Experience Optimization Consultant to enhance patient workflows in Daly City, CA. With 5+ years of Epic experience, you will lead optimization across various Epic modules to improve operational efficiency and patient experience. Your role includes analyzing workflows, leveraging healthcare data, and collaborating with clinical and operational teams. A full Epic implementation experience is required, alongside strong analytical skills. This position provides the opportunity to impact patient access significantly.

Qualifications

• 5+ years of hands-on Epic experience with at least one full Epic implementation.
• Deep understanding of patient access workflows and data flows.
• Strong analytical, documentation, and communication skills.

Responsibilities

• Lead optimization initiatives across Epic modules.
• Analyze and improve end-to-end patient access workflows.
• Ensure seamless data flow integration.

Skills

Epic Prelude

Epic Referrals

Epic MyChart

Epic Welcome

Healthcare data analytics

Workflow optimization

Job description

Senior Epic Patient Access & Experience Optimization Consultant

Daly City, United States | Posted on 04/20/2026

InterScripts is an Information Technology business based in Chantilly, VA, established in 2017. We provide technology and platform-enabled services and solutions, including Managed Services, Archival Solution, EHR, ERP, Advisory, Virtual Care, Technology, Application Development, and Cybersecurity services.

We have substantial experience in providing Technology and Platform Enabled solutions to commercial, public sector, and government entities. Our organization is ISO 27001, 9001, CMMI 3, and SOC 2 certified, demonstrating our ability to reduce risks for clients’ application modernization efforts, custom development, support, operations, and MSP projects.

Role Overview

We are seeking a highly skilled certified Senior Epic Patient Access & Experience Optimization Consultant to drive transformation and optimization across patient access and engagement workflows. This role will focus on enhancing operational efficiency, improving patient experience, and ensuring seamless data flow across Epic modules. You will work closely with clinical, operational, and IT stakeholders to optimize workflows, implement best practices, and leverage data insights to support strategic decision‑making.

Key Responsibilities

• Lead optimization initiatives across Epic Prelude, Cadence, Referrals, MyChart, and Welcome.
• Analyze and improve end-to-end patient access workflows to enhance efficiency and user experience.
• Ensure seamless data flow and integration across patient access, experience, and ambulatory modules.
• Collaborate with cross‑functional teams to gather requirements and implement scalable solutions.
• Support and participate in Epic implementation and post‑go‑live optimization efforts.
• Develop and maintain clear documentation, workflows, and training materials.
• Leverage healthcare data and analytics to identify trends, gaps, and improvement opportunities.
• Provide subject matter expertise and guidance on best practices in patient access operations.

Required Qualifications

5+ years of hands‑on Epic experience with strong expertise in:

• Prelude
• Referrals
• MyChart
• Welcome
• At least one full Epic implementation experience.
• Deep understanding of workflow and data flow across patient access and ambulatory modules.
• Strong analytical, documentation, and communication skills.
• Experience working with healthcare data and analytics.
• Exceptional attention to detail and problem‑solving ability.

Preferred Qualifications

• Experience in workflow redesign and performance optimization initiatives.
• Familiarity with patient experience improvement strategies.
• Ability to translate complex technical concepts into actionable insights for stakeholders.