EHR Business Analyst

Lancesoft; Raleigh (NC); Hybrid; USD 70,000 - 117,000; Full time

Job summary

NCDIT HMS Analyst position supporting NC Medicaid data exchange and care coordination initiatives. Role emphasizes translating program needs into technical requirements, CCD/ADT data integration, and cross-team collaboration to improve data quality.

Hybrid/remote with occasional onsite visits; NC residency preferred for Medicaid data work and population health alignment.

Qualifications

• 5+ years supporting healthcare systems, analytics, technical support, and EHR workflows.
• Advanced SQL, relational databases, BI dashboards, and data analysis for healthcare reporting.
• Requirements documentation, process analysis, troubleshooting, and solution design.
• Knowledge of ICD-10, CPT, LOINC, HIPAA, and healthcare regulatory requirements.
• Translate technical concepts, manage priorities, and work with teams and vendors.

Responsibilities

• Translate program and partner needs into clear technical and workflow requirements.
• Support CCD/ADT data integration efforts and data exchange improvements.
• Coordinate cross-team activities to enhance data quality and interoperability.
• Troubleshoot issues, guide testing and onboarding, ensuring secure data connections.

Skills

Healthcare IT

SQL

Business Analysis

Healthcare Data Standards

Stakeholder Collaboration

Job description

Title: NCDIT - HMS Analyst

Duration: 10/26/2026 - 10/25/2027

Work Hours: 40hrs/week

Location: 221 E. Lane St. Raleigh, NC 27601

Position: Remote

Job Description: This is a hybrid/remote position. The candidate will only need to come onsite a couple times a year. Preference will be given to applicants residing in North Carolina. The max rate for this position is $85.55/hour. Sample Role Types: Healthcare Systems Analyst, EHR Optimization Specialist, Health IT Analyst Expected Skills: Able to work successfully with guidance;cannot provide leadership to others;able to manage simple to medium complexity work efforts. This position supports the HIE Medicaid Services (HMS) program, a collaboration between NC HIEA and the NC Department of Health and Human Services (NCDHHS) Division of Health Benefits (DHB), also known as NC Medicaid. Part of this program focuses on enhancing Medicaid quality and population health efforts through improved data exchange, focusing on:

1. Transitioning to digital quality measures (dQMs),
2. Improving health-related social needs (HRSN) data exchange,
3. Enhancing care management data sharing.

The HMS Analyst will support the implementation, expansion, and ongoing operations of Medicaid data exchange services within NC HIEA, with a strong focus on improving HRSN data capture and onboarding early adopters. This role is responsible for translating program and partner needs into clear technical and workflow requirements, supporting Continuity of Care Document (CCD) / Admission-Discharge-Transfer (ADT) data integration efforts, and coordinating cross team activities to enhance data quality and interoperability. The analyst will work closely with internal teams and external stakeholders to troubleshoot issues, guide testing and onboarding, and ensure that new data connections are implemented accurately, securely, and in alignment with statewide population health priorities. The position requires strong analytical skills, deep familiarity with health information exchange standards, and the ability to communicate effectively with both technical and non technical partners.

Required / Desired Skills

Skill Required / Desired Amount of Experience

• Healthcare IT & EHR Operations –5+ years supporting healthcare systems, analytics, technical support, and EHR workflows. Required 5 Years
• SQL & Reporting –Advanced SQL, relational databases, BI dashboards, and data analysis for healthcare reporting. Required 3 Years
• Business Analysis & Requirements Gathering –Requirements documentation, process analysis, troubleshooting, and solution design. Required 3 Years
• Healthcare Data Standards & Compliance –Knowledge of ICD-10, CPT, LOINC, HIPAA, and healthcare regulatory requirements. Required 3 Years
• Stakeholder Communication & Collaboration –Translate technical concepts, manage priorities, and work effectively with teams and vendors. Required 3 Years