EHR Adoption & Change Management Specialist

Guidehouse; United States; On-site; USD 89,000 - 148,000; Full time

Job summary

Guidehouse is seeking a Change Management and Adoption Consultant to support an EHR deployment for a Department of Veterans Affairs account. You will prepare end users, provide change management tools, analyze workflows end-to-end, answer questions, and help users succeed when go-live.

On-site support and stakeholder engagement across the landscape are key. The role involves training, go-live and sustainment activities, developing work products, and supporting business development.

Qualifications

• Must be a U.S. citizen and able to obtain a Public Trust clearance.
• Bachelor's degree minimum.
• 3–5 years of change management or training experience (5+ preferred).
• Ability to work 12-hour shifts on site during pre- and post go-live activities.
• Experience with Oracle Health/Cerner EHR as a clinician, staff, or end user.

Responsibilities

• Support change management implementation and execute the overarching change management strategy.
• Deliver change management communication to inform the organization of the OCM program and upcoming organizational change.
• Provide insight and manage coordinated change impacts across the impacted organizations /personas.
• Support pre-go-live activities including training and adoption events.
• Guide client conversations towards effective outcomes.
• Educate business partners about the value of change management and engage the community of change practitioners across the organization.
• Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live.
• Work with clients and team to identify opportunities for improvement.
• Develop slide decks / presentations.
• Collaborate with stakeholders to track progress on initiatives and workstreams.
• Support business development across the Department of Veterans Affairs account team.

Skills

Change management

Training delivery

Stakeholder management

Client relations

Communication skills

Microsoft Office

Education

Bachelor's Degree

Tools

Oracle Health/Cerner EHR

Job description

Guidehouse is seeking a Change Management and Adoption Consultant to support an EHR deployment for a Department of Veterans Affairs account. You will prepare end users, provide change management tools, analyze workflows end-to-end, answer questions, and help users succeed when go-live.

On-site support and stakeholder engagement across the landscape are key. The role involves training, go-live and sustainment activities, developing work products, and supporting business development.