EHR Administrator — Data Integrity & Reporting

Hopeservices; San Jose (CA); On-site; USD 56,481 - 59,236; Full time

Job summary

Hope Services is seeking a skilled IT administrator to oversee the security and administration of the EHR database, handle software performance, update code, and train staff on utilization. You will liaise with agency IT systems administration and software support to ensure smooth operations.

The role covers Avatar form modeling, report creation in Crystal Reports and Access, programming in Visual Basic, and database connectivity across the Hope center network.

Qualifications

• Must have knowledge of C language, database administration, SQL knowledge required.
• EHR systems experience with current standards, best practices, and browser compatibility.
• Strong communication skills; ability to meet deadlines and manage multiple projects.

Responsibilities

• Avatar form modeling – Creation and modification of all Avatar forms used by Hope Services staff.
• Reports – Creation and modification of all Crystal Reports utilized by the Avatar software.
• Creation and modification of all Microsoft Access reports utilized by Hope management.
• Programming – All reports are created using Visual Basic code; SQL knowledge is required.
• Management of Database connectivity between all computers on the Hope counseling center network.
• Avatar software administration – Includes updating the system, monitoring for software bugs, communication with Netsmart support staff.
• Staff support – Assistance and training of staff relating to computer/software issues.
• Error correction – Daily monitoring and correction of Avatar errors related to billing.
• Billing – Responsible for monthly SARC billing accuracy/submission and County monthly billing accuracy.
• Audits – Preparation and assistance during annual Hope Services audit.

Skills

C language

SQL

Database administration

EHR systems

Education

Bachelor's degree in computer sciences or related field

Tools

Crystal Reports

Microsoft Access

Visual Basic

Netsmart

Job description

Hope Services is seeking a skilled IT administrator to oversee the security and administration of the EHR database, handle software performance, update code, and train staff on utilization. You will liaise with agency IT systems administration and software support to ensure smooth operations.

The role covers Avatar form modeling, report creation in Crystal Reports and Access, programming in Visual Basic, and database connectivity across the Hope center network.