EH - Supervisor Clinical

Beth Israel Lahey Health; Hampton (NH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Free parking

Career growth

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a full-time supervisor to lead a patient care unit. The role requires directing staff, ensuring high-quality service, and maintaining regulatory compliance in a dynamic hospital environment.

The position emphasizes teamwork, accountability, and continuous improvement in patient safety and satisfaction, with a day shift and Monday–Friday scheduling. Exeter offers competitive benefits in a Magnet-recognized setting.

Qualifications

• Associate's degree or equivalent experience.
• 3-5 years experience.
• Clinical supervisors only as required by manager.

Responsibilities

• Oversees the work of staff in a patient care or business unit.
• Provides leadership to motivate staff to achieve goals and ensure patient safety and quality.
• Cultivates positive working relationships and promotes collaboration.
• Models service excellence and accountability in daily operations.
• Manages human resources, staff development, and performance feedback.
• Ensures compliance with regulatory requirements and organizational standards.

Skills

Leadership

Staff supervision

Regulatory compliance

Communication

Patient care focus

Education

Associate degree or equivalent

Job description

Req#: 15365 Full Time,Day Shift Flexible Hours Preferred Monday through Friday 10:00AM to 6:30PM
Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.
Why Join Us

• Magnet®-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Oversees the work of staff in a patient care or business unit.
Requirements

• Associate's degree or equivalent experience
• 3-5 years experience
• Clinical supervisors only as required by manager.

Major Responsibilities

• Leadership Provides ethically based supervision in area of assigned responsibility. Motivates staff to achieve business unit goals. Acts as a role model relative to regulatory compliance, organizational commitment, and patient focus.
• Relationship Management Cultivates, maintains and models positive working relationships with others based upon mutual respect, trust, and compassion. Fosters cooperation and collaboration in the workplace. Demonstrates openness to differing opinions and diverse backgrounds. Knows when and how to collaborate, compromise, or seek consensus. Demonstrates fairness in words and deeds. Holds staff accountable for productive and constructive co-worker relations and interdepartmental teamwork.
• Patient Care Focus Passionately and visibly promotes and supports the organization’s Service Excellence initiatives and its commitment to a patient care experience that is safe, high quality, and responsive to the needs of the patient. Establishes, maintains and rewards the highest standards of service, safety, and quality in assigned area of responsibility. Models exceptional behaviors that advance these standards. Mediates competing interests in the service delivery process to craft solutions that enhance clinical outcomes and the patient care experience. Empowers employees to respond to service needs and issues for all patients, families, and other customers of the organization. Holds staff accountable for outcomes and behaviors related to service excellence and the overall patient care experience.
• Human Capital Management Selects the best possible talent in the labor market. Demonstrates consistent attention to staff satisfaction and retention. Facilitates the continuous learning and development of staff. Knows how to leverage employee strengths. Provides candid and supportive feedback on an ongoing basis. Takes personal accountability for managing human resource programs and initiatives. Recognizes and rewards employee contributions.
• Accountability Fosters a climate in which staff take personal responsibility for decisions, behaviors, and results. Enforces compliance with regulatory requirements. Takes accountability for decisions, errors, and failures. Meets commitments despite obstacles, setbacks, and surprises. Escalates issues as necessary.
• Conflict Management Facilitates agreement without compromising organizational values or business unit priorities. Wins support and collaboration of competing parties without damaging relationships. Works effectively to build solutions that benefit all parties. Diffuses disagreements before they become destructive. Knows how to manage change and overcome resistance.
• Integrity Demonstrates honest and ethical behavior in all business and customer interactions. Maintains patient and employee confidentiality. Models fair and honest behavior in the workplace. Keeps commitments. Represents the organization in a professional manner.
• Prioritizing and Delegating Regularly evaluates workload, priorities, and competing demands and adjusts allocation of time and resources to increase efficiency and effectiveness. Shares responsibility and authority with others. Provides clear direction to staff. Focuses on most critical needs. Asks for help when needed. Is approachable when others need guidance or assistance.
• Communication Actively solicits input and feedback from others. Expresses ideas clearly. Responds constructively to criticism and concerns expressed by others. Keeps staff informed. Can clarify complex issues into simple concepts. Communicates honestly, diplomatically and pro-actively. Supports leadership decisions regardless of personal perspective.
• Motivating & Influencing Inspires staff enthusiasm as a way to motivate the highest possible performance. Builds support for organizational initiatives and business goals. Encourages staff to move in a desired direction. Builds collective commitment. Recognizes and rewards exceptional performance and special contributions. Celebrates successes.
• Technical Competencies Possesses the technical knowledge and skills needed to perform the unique job responsibilities as defined in the attached addendum.