(EG0070) Dynamics Senior Architect - Talent Connection

Nortal; United States; Remote; USD 140,000 - 220,000; Full time

Benefits offered by this job

Competitive USD salary

Full remote work with LATAM coworking

Paid time off under country rules

National holidays

Sick leave

Health and well-being refundablecredit

Birthday off

Job summary

Nortal is seeking an MS Dynamics Architect to design and implement complex customizations for Dynamics 365 Sales, including AI-driven features and integration with external systems. You will collaborate with business stakeholders, sales teams, and technical leadership to deliver scalable, data-driven solutions.

In this fully remote role, you’ll work with a LATAM team, enjoy autonomy, and benefit from a competitive USD salary plus paid time off, holidays, sick leave, and a yearly health/wellness

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field.
• 5+ Years of experience with Dynamics 365 development.
• Strong experience with Dynamics 365 Sales Premium features and AI capabilities.
• Hands-on customizing Sales Close Agent, Lead Qualification Agents, Predictive Scoring, Conversation Intelligence, Sales Insights.
• Experience with Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales).
• Experience with integrations using APIs and Azure services.
• Advanced English level required for work with US clients.

Responsibilities

• Design, develop, and implement advanced Dynamics 365 customizations.
• Extend platform with plugins, workflows, API calls, and client-side scripting.
• Customize AI-driven sales features to align with business processes.
• Maintain high-quality, scalable, and secure code following MS best practices.
• Configure and enhance predictive scoring and sales insights.
• Integrate Dynamics 365 with external systems via APIs and Azure services.
• Collaborate with stakeholders to align AI capabilities with KPIs.

Skills

Advanced English

Education

Bachelor’s Degree in Computer Science or Engineering

Tools

Dynamics 365

Copilot in Dynamics 365 Sales

Microsoft Sales Copilot

Azure services

APIs

Job description

Real ownership from day one, not check-ins and micromanagement. That’s what the Dynamics Senior Architect role at Nortal looks like.

What working with us looks like

• Remote work with a LATAM team. Coffee breaks, tech talks, and games keep it human, even at a distance.

• No micromanagement. We hire for autonomy and expect you to use it.

• Support beyond the job. Our People Care team helps with time off, wellness, and anything in between.

• Our accounts team handles client relationships, so you focus on the work.

What you get

• Competitive USD salary.

• Full remote work, with coworking spaces across LATAM if you want to meet the team in person.

• Paid time off under your country’s rules, at full salary.

• National holidays.

• Sick leave, no stress attached.

• A yearly refundable credit. Spend it on anything related to your health and well-being.

• A day off for your birthday.

About this search

Great talent doesn’t wait for job postings, so we don’t either. We’re building a network of skilled professionals for roles that come up regularly with our clients.

Join our Future Talent network and you’ll be one of the first people we reach when the right opening appears. We make around 160 hires a year, so it happens often.

The role

As MS Dynamics Architect, you will be responsible for designing and implementing complex customizations, ensuring seamless integration of AI-driven sales functionalities, and optimizing the Dynamics environment to support data-driven decision-making. You will collaborate closely with business stakeholders, sales teams, and technical leadership to deliver scalable and impactful solutions.

Your day-to-day:

• Design, develop, and implement advanced customizations within Dynamics 365 Sales (Premium).

• Extend and tailor platform capabilities using plugins, workflows, custom APIs, and client-side scripting.

• Customize and enhance AI-driven sales features to align with business processes and goals.

• Maintain high-quality, scalable, and secure code following Microsoft best practices.

• Customize and optimize Sales Close Agent and Lead Qualification Agents.

• Configure and enhance Predictive Lead and Opportunity Scoring models.

• Implement and extend Conversation Intelligence features for call analysis and insights.

• Leverage and customize Sales Insights to improve forecasting, pipeline visibility, and sales performance.

• Utilize Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales) to enhance user productivity, automate workflows, and generate actionable insights.

• Collaborate with stakeholders to align AI capabilities with sales strategies and KPIs.

• Integrate Dynamics 365 with external systems using APIs, Azure services, and middleware.

• Ensure proper data flow, governance, and consistency across systems.

• Support data modeling and optimization for performance and scalability.

• Contribute to solution architecture and technical design decisions.

What we’re looking for

• Bachelor’s Degree in Computer Science, Engineering, or a related field.

• 5+ Years of experience working with Dynamics 365 development.

• Strong experience with Dynamics 365 Sales Premium features and AI capabilities.

• Hands-on experience customizing: Sales Close Agent, Lead Qualification Agents, Predictive Scoring (Leads & Opportunities), Conversation Intelligence, Sales Insights.

• Experience with Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales).

• Experience with integrations using APIs and Azure services.

• Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

How the process works

1. We review your profile and add it to our talent database.

2. We reach out for an interview to learn about your experience and share more about what we’re looking for.

3. When a role opens that fits, we contact you to start the process. Because we already know you, it moves faster.

4. No intermediaries. You deal with us directly.

About Nortal

For over 25 years, we’ve built the systems that global enterprises and public institutions run on. Today, that means using AI and data to help organizations make better decisions, not just build what they asked for.

We believe good solutions don’t have to be complicated. That’s why our clients trust us with the initiatives that matter most.

Real ownership, real impact, no micromanagement.

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