Senior Dynamics 365 Architect — Remote & Autonomous

Openkrill; United States; À distance; USD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Remote work with LATAM team

Full remote work

Paid time off

National holidays

Sick leave

Health & wellness credit

Résumé du poste

Nortal is seeking a Dynamics 365 Architect to design and implement complex customizations and integrate AI driven sales features. You will collaborate with business stakeholders and technical leadership to deliver scalable solutions in a remote setup.

Lead the customization of Sales Premium features, create plugins and REST APIs, and optimize the Dynamics environment for data-driven decisions while following Microsoft best practices.

Qualifications

• Bachelor's Degree in Computer Science, Engineering, or a related field.
• 5+ Years of experience with Dynamics 365 development.
• Strong experience with Dynamics 365 Sales Premium features and AI capabilities.
• Hands-on experience customizing: Sales Close Agent, Lead Qualification Agents, Predictive Scoring (Leads & Opportunities), Conversation Intelligence, Sales Insights.
• Experience with Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales).
• Experience with integrations using APIs and Azure services.
• Advanced English is required for US client work.

Responsabilités

• Design, develop, and implement advanced customizations within Dynamics 365 Sales (Premium).
• Extend platform capabilities using plugins, workflows, custom APIs, and client-side scripting.
• Customize and enhance AI-driven sales features to align with business processes and goals.
• Maintain high-quality, scalable code following Microsoft best practices.
• Configure and enhance Predictive Lead and Opportunity Scoring models.
• Implement and extend Conversation Intelligence features for call analysis and insights.
• Leverage Sales Insights to improve forecasting, pipeline visibility, and sales performance.
• Utilize Copilot and Viva Sales to enhance productivity and automate workflows.
• Collaborate with stakeholders to align AI capabilities with sales strategies and KPIs.
• Integrate Dynamics 365 with external systems using APIs, Azure services, and middleware.

Connaissances

Dynamics 365 development

AI in Sales

Plugins and workflows

APIs & Azure

English communication

Formation

Bachelor's degree in CS/Engineering

Outils

Copilot in Dynamics 365

Microsoft Sales Copilot

Azure services

Description du poste

Nortal is seeking a Dynamics 365 Architect to design and implement complex customizations and integrate AI driven sales features. You will collaborate with business stakeholders and technical leadership to deliver scalable solutions in a remote setup.

Lead the customization of Sales Premium features, create plugins and REST APIs, and optimize the Dynamics environment for data-driven decisions while following Microsoft best practices.