EG Technician - 33278

Winstar; Oklahoma; On-site; USD 32,000 - 42,000; Part time

Job summary

WinStar World Casino and Resort is seeking a Part Time 38 EG Technician to join the EG Technical Unit 1 on site at WinStar World Casino and Resort. You will maintain, repair and provide technical support for all electronic games within the facility while delivering first-class service to internal and external patrons.

Responsibilities include routine preventative maintenance on gaming machines and kiosks, troubleshooting dollar bill acceptor issues, assisting with installations and theme

Qualifications

• No prior experience required.
• High School, GED or Equivalent is required.

Responsibilities

• Provides first class customer service to internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency.
• Completes all training and development requirements and participates in continuing education opportunities.
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types.
• Maintains a clean, organized work area and ensures a safe environment.
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area.
• Performs routine preventative maintenance on all electronic gaming machines, kiosks and other equipment to ensure optimal operations and maximum efficiency.
• Repairs machines through tasks such as resolving Dollar Bill Acceptor issues, repairing cash boxes, resetting systems and utilizing standard codes to keep machines running properly.
• Assists vendors with all gaming installations, gaming removals and theme changes, including: machine break down, relocations and set up.
• Performs all other duties as assigned

Skills

Follow instructions

Attendance

Reliability

Reading & applying rules

Verbal communication

Written communication

Education

High School, GED or Equivalent

Job description

Description

We are currently looking for aPart Time 38 EG Technicianto join our WinStar EG Technical Unit 1 team located at the WinStar World Casino and Resort working.

Apply before November 16, 2026

Summary

Maintains, repairs and provides technical support for all electronic games within the facility while offering great service to our internal and external patrons.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Performs routine preventative maintenance on all electronic gaming machines, kiosks and other equipment to ensure optimal operations and maximum efficiency
• Repairs machines through tasks such as resolving Dollar Bill Acceptor issues, repairing cash boxes, resetting systems and utilizing standard codes to keep machines running properly
• Assists vendors with all gaming installations, gaming removals and theme changes, including: machine break down, relocations and set up
• Assists FEC with access to perform preventative maintenance on the kiosks
• Completes and submits all logs, reports and required paperwork to line of support
• Performs all other duties as assigned

Competencies

• Essential:
• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Writes effective communications with team, departments, guests and management

Experience

• Essential:
• No prior experience required

Education

• Essential:
• High School, GED or Equivalent

Credentials

• Essential:
• Pass gaming background check

Working Conditions

• Essential:
• May work where cigarette smoking occurs
• Bright and Flashing lights
• Casino
• Fast-paced environment
• May work in loud or noisy areas
• Noisy
• Potential exposure to blue and or white light
• Pass pre-employment drug test
• Hand-eye coordination, reach and grasp
• Manual dexterity
• Sometimes lift and/or carry up to 50 lbs
• Sitting up to 25% of shift
• Walking up to 100% of shift
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May work rotating shifts
• May work weekend shift

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission

• To enhance the overall quality of life of the Chickasaw people.

Vision

• To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork