Efficient Patient Admissions Specialist

Santa Rosa Medical Center; Milton (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Santa Rosa Medical Center in Milton, FL, seeks an Admitting Clerk to streamline patient registration, verify insurance, and explain financial options. You will ensure accurate documentation and timely entry into the registration system while maintaining compliance with policies.

The role emphasizes customer service, confidentiality, and collaboration with nursing and billing teams to support smooth patient flow and accurate billing.

Qualifications

• Experience in admissions, customer service, or public relations preferred.
• Knowledge of insurance verification and billing processes.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Attention to detail and organizational skills for accurate documentation.

Responsibilities

• Registers patients accurately and enters information into the registration system with signatures on consent/authorization forms.
• Verifies insurance coverage and applies plan codes for billing and prompt payments.
• Explains legal/financial documents (ABNs) to patients and families as required.
• Counsels self-pay patients on costs, options, and resources; documents interactions.
• Secures patient valuables and logs items for safekeeping.
• Places patient identification armbands and ensures correct patient identification.
• Reads physician orders to determine registration steps and orders for ancillary departments.
• Notifies departments/physicians of arrivals and follows up on delays for timely service.
• Assists with bed assignments in coordination with nursing to match patient needs.
• Operates multi-line phones, relays messages accurately, and communicates during codes.
• Performs duties per policies and maintains regular attendance.
• Supports emergency plans and compliance with facility regulations.

Job description

Santa Rosa Medical Center in Milton, FL, seeks an Admitting Clerk to streamline patient registration, verify insurance, and explain financial options. You will ensure accurate documentation and timely entry into the registration system while maintaining compliance with policies.

The role emphasizes customer service, confidentiality, and collaboration with nursing and billing teams to support smooth patient flow and accurate billing.