Patient Admissions Specialist

Santa Rosa Medical Center; Milton (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Santa Rosa Medical Center in Milton, Florida, is seeking an Admitting Clerk to facilitate efficient patient admissions and registrations, ensuring compliance with documentation and insurance verification. The role emphasizes exceptional customer service to maintain patient safety and satisfaction.

The ideal candidate will have strong interpersonal and communication skills along with at least 0-2 years of experience in admissions or customer service. Knowledge of healthcare processes is preferred, along with the ability to manage sensitive information professionally.

Qualifications

• 0-2 years of admissions, customer service, and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients efficiently and accurately, entering all required information.
• Verifies insurance coverage for accurate billing.
• Reviews and explains financial documents to patients and families.
• Counsels self-pay patients on procedure costs and payment options.
• Places identification armbands on patients for accurate identification.
• Notifies departments of patient arrivals for timely service.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Multitasking abilities

Job description

Santa Rosa Medical Center in Milton, Florida, is seeking an Admitting Clerk to facilitate efficient patient admissions and registrations, ensuring compliance with documentation and insurance verification. The role emphasizes exceptional customer service to maintain patient safety and satisfaction.

The ideal candidate will have strong interpersonal and communication skills along with at least 0-2 years of experience in admissions or customer service. Knowledge of healthcare processes is preferred, along with the ability to manage sensitive information professionally.