EEO Intake Investigator - 61061297

State-of-South-Carolina; South Carolina; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision insurance

15 days annual leave (vacation)

15 days sick leave

13 paid holidays

Paid Parental Leave

S.C. Deferred Compensation program

Retirement options: SCRS / ORP

Job summary

The State of South Carolina, via the SC Human Affairs Commission, is seeking an experienced EEO Intake Investigator III. This role focuses on prompt, professional handling of discrimination-related complaints under federal, state, and local laws, with emphasis on confidentiality and thorough intake procedures.

Responsibilities include intake interviews, preliminary assessments, documentation, guidance on processes, strict records management, and ensuring timely follow-up.

Qualifications

• High school diploma or GED required; a bachelor’s degree may substitute for some work experience.
• Experience conducting investigations or performing law enforcement duties preferred.

Responsibilities

• Complaint Intake: receive complaints and allegations through interviews, written submissions, calls, or electronic reporting.
• Initial Assessment: identify nature of allegations, individuals, dates, locations and facts.
• Documentation: prepare intake summaries, complaint forms, interview notes and records.
• EEO Process Guidance: explain procedures, filing requirements, and time limits without giving legal advice.
• Confidentiality and Records Management: maintain files securely and restrict access per policy.
• Timelines and Follow-Up: monitor intake activities, deadlines and routing of complaints.

Skills

Interviewing

Documentation

Confidentiality

Time management

Education

High school diploma

Bachelor's degree may substitute for work experience

Tools

Recordkeeping systems

Job description

Are you an experienced professional looking for new opportunities to further your career? The SC Human Affairs Commission is seeking a hardworking and dependablecandidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.

The purpose of the EEO Intake Investigator (Investigator III) is to ensure that complaints are handled promptly, professionally, confidentially to the extent possible, and in accordance with established policies, procedures, and applicable federal, state, and local laws. The EEO Intake Officer provides information regarding the complaint process, identifies potential issues requiring further review, and refers matters to the appropriate investigative or administrative personnel.

Responsibilities of the EEO Intake Investigator:

• Complaint Intake: Receive complaints and allegations involving discrimination, harassment, retaliation, and other EEO-related concerns through interviews, written submissions, telephone calls, or electronic reporting systems.
• Initial Assessment: Conduct preliminary intake interviews to identify the nature of the allegations, relevant individuals, dates, locations, and other pertinent facts.
• Documentation: Prepare accurate, objective, and timely intake summaries, complaint forms, interview notes, and related records.
• EEO Process Guidance: Explain complaint procedures, filing requirements, applicable time limits, and available reporting options without providing unauthorized legal advice.
• Confidentiality and Records Management: Maintain complaint files securely and restrict access to authorized personnel in accordance with applicable privacy, records-retention, and confidentiality requirements.
• Timelines and Follow-Up: Monitor intake activities, track deadlines, communicate procedural updates, and ensure complaints are routed appropriately.

A high school diploma and experience conducting investigations or performing other law enforcement duties. A bachelor's degree may substitute for the required work experience.

Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.

The SC Human Affairs Commission is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The SC Human Affairs Commission offers an exceptional benefits package for full time (FTE) employees:

1. Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
2. 15 days annual (vacation) leave per year
3. 15 days sick leave per year
4. 13 paid holidays
5. Paid Parental Leave
6. S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
7. Retirement benefit choices *
   1. State Retirement Plan(SCRS)
   2. State Optional Retirement Program(State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.