Educational Tech Support Specialist

Vieracharterschool; Melbourne (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Viera Charter School in Melbourne, FL is seeking a full-time Technical Support Analyst. The role involves setting up, operating, and maintaining computer equipment across the school, including laptops, tablets, and AV equipment.

The ideal candidate will have an Associates or Technical Degree along with 3 years of relevant experience in IT support. A strong knowledge of Microsoft applications and the ability to troubleshoot various operating systems are essential.

Preferred certifications include CompTIA A+ and Network +. The position requires effective communication and customer service skills to assist faculty and staff in their technology needs.

Qualifications

• 3 years of relevant experience in a technical support role.
• Preferred certifications: CompTIA A+, Network +.
• Ability to troubleshoot Windows, iOS, and Android devices.

Responsibilities

• Setup, maintain, and repair computer equipment.
• Troubleshoot interactive projectors and smart boards.
• Provide IT support to onsite and remote users.

Skills

Computer hardware and software troubleshooting

Advanced knowledge of Microsoft Office Applications

Mobile device setup and troubleshooting

Ability to learn new systems quickly

Customer-focused

Education

Associates or Technical Degree

Tools

Microsoft Windows

Apple OSX

Google Chrome OS

Job description

Viera Charter School in Melbourne, FL is seeking a full-time Technical Support Analyst. The role involves setting up, operating, and maintaining computer equipment across the school, including laptops, tablets, and AV equipment.

The ideal candidate will have an Associates or Technical Degree along with 3 years of relevant experience in IT support. A strong knowledge of Microsoft applications and the ability to troubleshoot various operating systems are essential.

Preferred certifications include CompTIA A+ and Network +. The position requires effective communication and customer service skills to assist faculty and staff in their technology needs.