Educational Tech Lab Assistant: Help Students & Faculty

Mercer University; Illinois; On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer University in Illinois seeks an Academic Technology Lab Assistant to support faculty, staff, and students by maintaining lab workstations and docking setups. You will assist with hardware and software issues and help users navigate Canvas.

The role offers flexible hours for work-study students, with shifts between 8:00 AM and 8:00 PM, and a chance to gain hands-on experience at the intersection of technology and education.

Qualifications

• Work-Study eligibility required (applies to candidates)
• Dependability, punctuality, and ability to work independently
• Foundational computer skills; willingness to learn macOS, Windows, iOS, and docking systems
• Excellent communication and interpersonal abilities
• Interest in educational technology and strong attention to detail

Responsibilities

• Patron and hardware support: greet lab visitors and help with basic hardware/software issues
• Provide friendly, professional assistance to patrons with varying tech levels
• Maintain an organized and welcoming lab environment; manage opening/closing checklists; complete Canvas-related tasks

Skills

Work-Study Eligible

Dependability

Multi-platform Troubleshooting

Communication Skills

Attention to Detail

Educational Technology Enthusiasm

Job description

Mercer University in Illinois seeks an Academic Technology Lab Assistant to support faculty, staff, and students by maintaining lab workstations and docking setups. You will assist with hardware and software issues and help users navigate Canvas.

The role offers flexible hours for work-study students, with shifts between 8:00 AM and 8:00 PM, and a chance to gain hands-on experience at the intersection of technology and education.