IT Student Assistant: Helpdesk & Classroom Tech (On-Campus)

Mercer University; United States; On-site; USD 15,000 - 18,000; Full time

Job summary

Mercer University is seeking an IT Student Worker to support the Information Technology department on campus. The role involves greeting visitors in the IT Suite, handling Helpdesk phone calls, managing WEPA printer supplies, and assisting with classroom technology issues.

The position pays $11 per hour with scheduled hours of 40 per week. Start date is 08/28/2026 and end date is 05/14/2027, offering valuable campus work experience for Mercer students.

Qualifications

• Must be a Mercer University student and eligible to work on campus.
• On-campus availability and reliability required.
• Ability to greet visitors professionally and assist with IT needs.

Responsibilities

• Greet visitors entering the IT Suite and provide information.
• Answer IT Helpdesk phone and redirect calls as needed.
• Change and maintain WEPA printer supply levels in the building.
• Assist with classroom technology issues.

Skills

Customer service

Helpdesk support

Printer maintenance

Classroom tech support

Education

Mercer University student

Tools

WEPA printers

Job description

Mercer University is seeking an IT Student Worker to support the Information Technology department on campus. The role involves greeting visitors in the IT Suite, handling Helpdesk phone calls, managing WEPA printer supplies, and assisting with classroom technology issues.

The position pays $11 per hour with scheduled hours of 40 per week. Start date is 08/28/2026 and end date is 05/14/2027, offering valuable campus work experience for Mercer students.