Educational Aide, Student Engagement Center

Santa Fe College; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

Santa Fe College in Gainesville, FL, is seeking an Educational Aide for the Student Engagement Center. The position supports student-run organizations, assists with inquiries, and helps connect students with on-campus opportunities.

Hours are 8:00 AM–6:00 PM, Monday–Friday, with occasional evenings or weekends as needed. The role requires current SF students enrolled in at least six credit hours, maintaining a 2.5 GPA, and undergoing a background check.

Qualifications

• Must be a currently enrolled Santa Fe College student.
• Taking six (6) or more credit hours.
• Must maintain a 2.5 GPA.
• A criminal background check will be conducted.
• Must comply with privacy and confidentiality requirements.

Responsibilities

• Greet, respond to, and direct students in the Engagement Center.
• Accept, screen, and route calls about activities and operations.
• Connect students with opportunities and resources on campus.
• Support Center activities; monitor equipment and enforce rules and policies.
• Uphold College Rules, FERPA, and confidentiality of records.
• Provide service excellence through courteous, informed, and professional engagement.
• Perform other duties as assigned.

Skills

Multicultural environment

Adaptability

Communication

Customer service

Ethics

Organization

Time management

Microsoft Office

Detail oriented

multitasking

Tools

Microsoft Office

Job description

Job Description Summary

This advertisement is open continuously and applications are reviewed on an as-needed basis. The Student Engagement Center promotes involvement and development of individual students and student-run organizations. Hours for educational aides will be selected primarily from the hours of 8:00 AM - 6:00 PM, Monday - Friday with occasional evening or weekend hours potentially made available as needed.

Job Description Responsibilities and Duties Include

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing students in the Engagement Center.
• Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
• Connects students with opportunities and resources on campus.
• Supports Center activities and programs; Monitor activities and equipment and assist with enforcement of rules and policies.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Qualifications

• Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
• A criminal background check will be conducted.
• Must maintain a 2.5 GPA.

General Knowledge, Skills and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to change - able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Customer Service - ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management - able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. sfcollege.edu/eaeo

Preference will be given to eligible veterans and spouses of veterans.

Santa Fe College (SF) reserves the right to extend deadlines and/or not to offer advertised positions.

Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States.

Santa Fe College is a comprehensive public college that offers a range of bachelor’s degrees, Associate in Arts, Associate in Science and Associate in Applied Science degree options, as well as Certificate and Non-Degree programs.

Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity.

A high quality of life, temperate climate, proximity to the University of Florida, diverse cultural events, and plentiful recreational opportunities make SF and Gainesville an ideal community to work and live.