Education & Training Logistics Specialist

Old Republic Title; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Match

11 Company holidays

Education assistance

Life Insurance

EAP

Title insurance benefits

Transit benefit

Job summary

Old Republic Title's Eastern Title Division seeks an Education Support Specialist to manage training logistics, webinars, and in-person events, ensuring regulatory requirements are met and that agents receive timely assistance.

The role coordinates Training Request Forms, calendars, attendee support, accreditation processes (FREC/DFS), and on-site event activities, while handling inbox communications with professionalism.

Qualifications

• Strong organizational skills with the ability to manage multiple calendars, inboxes, and deadlines.
• Excellent written and verbal communication skills.
• Customer service mindset with the ability to interact professionally with diverse stakeholders.
• Proficiency with webinar platforms (e.g., Zoom, Teams, GoToWebinar), Microsoft Office, and scheduling tools.
• Ability to work independently while contributing to a collaborative team environment.
• High attention to detail, especially in regulatory and documentation tasks.
• Experience in education coordination, event support, or title insurance is helpful but not required.

Responsibilities

• Manage Agent Training Request Forms (TRFs) dates, times, trainers, and locations.
• Coordinate scheduling across trainers, agents, and internal teams, resolving conflicts.
• Maintain the centralized Trainer Education Calendar with complete info.
• Support webinar attendees with links, materials, and login assistance.
• Handle Education, Training, Events inboxes with timely responses.
• Assist with accreditation for FREC and DFS including submissions and roster.
• Prepare materials to ensure compliance with state and industry regulations.
• Serve as primary contact for education needs of agents, attorneys, and staff.
• Provide courteous communication via phone, email, video, in person.
• Manage event registrations, cancellations, refunds, and attendee communications.
• Provide on-site event support including check-in and accreditation tracking.
• Ensure adherence to policies and mandatory training.

Skills

Organizational skills

Written communication

Verbal communication

Customer service mindset

Webinar platforms

Microsoft Office

Scheduling tools

Independent work

Attention to detail

Tools

Zoom

Teams

GoToWebinar

MS Office

Job description

Old Republic Title's Eastern Title Division seeks an Education Support Specialist to manage training logistics, webinars, and in-person events, ensuring regulatory requirements are met and that agents receive timely assistance.

The role coordinates Training Request Forms, calendars, attendee support, accreditation processes (FREC/DFS), and on-site event activities, while handling inbox communications with professionalism.