TECHNOLOGY SUPPORT SPECIALIST I

Broward County Public Schools; Fort Lauderdale (FL); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

Broward County Public Schools is seeking a Technology Support Specialist I at BAIR MIDDLE in Fort Lauderdale, FL. The role focuses on ensuring continuous availability of technology assets and providing hands-on support for hardware, software, networks, and enterprise applications.

The position requires strong problem-solving, communication, and technical skills, with opportunities for growth and progression within the Technology Support ladder.

Formación

• Basic hardware and software troubleshooting.
• Knowledge of Windows, Mac, and iOS operating systems.
• Installing and maintaining software applications.
• Managing and maintaining computer network systems including Virtual and Local Area Networks.
• Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
• Effective communication
• Computer skills as required for the position.

Responsabilidades

• Ensure continuous availability of technology assets at the assigned location by providing technical support for hardware, software, networks and servers.
• Support district-owned technology by addressing customer concerns, needs, issues, training and guidance.
• Collaborate with customers at the location and with district-level technology support staff to maintain a stable digital environment.
• Assist with documentation and training to improve user proficiency and incident response.

Conocimientos

Windows OS

Mac OS

iOS

Hardware troubleshooting

Software installation

Networking basics

Enterprise apps

Communication

Educación

High school diploma or GED

Associate degree

Descripción del empleo

TECHNOLOGY SUPPORT SPECIALIST I

Broward County Public Schools BAIR MIDDLE - Fort Lauderdale, Florida Open in Google Maps

Job Details

Job ID: 5970843
Application Deadline: Posted until filled
Posted: Oct 25, 2026 12:00 AM (UTC)

Starting Date: To Be Determined

Job Description

POSITION GOAL

Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.

ESSENTIAL PERFORMANCE RESPONSIBILITIES

MINIMUM QUALIFICATIONS & EXPERIENCE

• A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
• A minimum of four (4) years of experience in supporting computer systems related to digital environment.

OR

• An earned associates degree from an accredited
• A minimum of two (2) years of experience in supporting computer systems related to digital environment.

AND

• Proficiency required in the following:
  • Basic hardware and software troubleshooting
  • Knowledge of Windows, Mac, and iOS operating systems
  • Installing and maintaining software applications
  • Managing and maintaining computer network systems including Virtual and Local Area Networks
  • Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
  • Effective communication
  • Computer skills as required for the position

PREFERRED QUALIFICATIONS & EXPERIENCE

• Bilingual skills.

JOB PROGRESSION LADDER:

The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.

SIGNIFICANT CONTACTS-frequency, contact, purpose

Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.

PHYSICAL REQUIREMENTS

Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.

LINK TO JOB DESCRIPTION

To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and do a search by Job Code. The Job Code for this position is: MM-085

SKILLS

COMPETENCIES

CERTIFICATIONS

LOCATION PREFERENCES/ADDITIONAL INFOR

Position Type: Full-time

Job Requirements

Contact Information

• Talent Management
• 600 SE 3rd Ave
• Ft. Lauderdale, Florida 33301-3125
• Phone: [phone]
• Email: [e-mail]

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