Education Specialist

Pacific Central Coast Health Center; Santa Maria (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Pacific Central Coast Health Center is seeking an Education Professional to plan, coordinate, and deliver healthcare-related training programs. You will schedule and conduct diverse sessions, providing instruction and coordination to ensure effective learning for clinical staff and support teams.

The role requires strong organizational and presentation skills, experience with practice management and billing, and the ability to engage diverse learners.

Qualifications

• Requires leadership with ability to initiate change; this position will not manage staff.
• Proficiency with PC-based applications, Google Workspace, and database management.
• Healthcare experience with knowledge of practice management and billing; 3+ years preferred for lead front office or operations supervisor.
• English proficiency both verbal and written required.
• Must have a high school diploma or GED.

Responsibilities

• Developing and coordinating educational training programs, including standardized materials.
• Providing in-services and workshops on current systems, procedures, and new employee training.
• Training staff on regulatory and billing issues.
• Audits, quality assurance monitoring, and QA reports.
• Tracking errors and denials and identifying quality improvement opportunities.
• Ensuring data collection is consistent and standardized.
• Providing effective administration for assigned service lines and departments.
• Collaborating with management to identify compliance issues, implement changes, and standardize fixes.
• Serving as a resource for employees and providers regarding registration, billing, and compliance concerns.

Skills

Leadership

PC-based applications

Google Workspace

Database management

Healthcare education

English proficiency

Education

High school diploma or GED

Tools

Billing systems

Practice management software

Job description

Job Summary and Responsibilities

As an Education Professional, you will be a vital contributor to the planning, coordination, and delivery of essential healthcare-related educational and training programs.

Every day, you will actively assist in scheduling and conducting diverse healthcare training programs. You will also provide direct coordination and/or instruction in various educational initiatives, ensuring effective learning experiences for all participants.

To be successful in this role, you will combine strong organizational and presentation skills with a deep understanding of healthcare education, a passion for teaching, and the ability to effectively engage and train diverse groups of healthcare professionals and staff.

Training of Staff

• Developing and coordinating educational training programs, including systematic and standardized materials.
• Providing in-services and workshops on current systems, procedures, and new employee training.
• Training staff on regulatory and billing issues.
• Acting as a resource for system input and consistency.

Compliance

• Performing audit functions, monitoring quality assurance, and preparing QA reports.
• Tracking errors and denials and identifying quality improvement opportunities.
• Ensuring the Information System for staff is used accurately and system capabilities are maximized.
• Acting as a primary resource for consistency and standardization in data collection.

Administrative Functions

• Providing effective administration for assigned service lines and departments.
• Working with management to identify compliance issues, implement changes, and standardize fixes.
• Serving as a resource for employees and providers regarding Patient Registration, billing, and other compliance concerns.

Job Requirements

Required:

• Requires an individual with demonstrated leadership skills and the ability to initiate change in a positive manner. This position will not manage staff.
• Proficiency with PC based applications, Google Workspace and database management programs.
• Healthcare experience with knowledge of practice management and billing (3+ years of experience preferred of lead front office or operations supervisor).
• English proficiency both verbal and written required.
• Must have a high school diploma or GED.

Where You'll Work

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

One Community. One Mission. One California