Education Programs Operations Coordinator

Detroit Zoo; Royal Oak (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Disability plan

Life insurance

Flexible spending

Employee assistance

Paid time off accrual

Referral bonuses

Zoo membership

Discounts on merch

Event discounts

Job summary

The Detroit Zoological Society (DZS) is seeking an Education Program Administrator to oversee education registrations, communications, and logistics for schools, teachers, outreach, and families at the Detroit Zoo in Royal Oak, MI. You will manage databases, calendars, invoicing, and program resources, reporting to the VP of Education.

Ideal candidates have a bachelor’s in education or communications, 2–5 years’ admin experience, and strong communication and data entry skills.

Qualifications

• Bachelor’s degree in education, communications, or similar field.
• 2–5 years of experience in an office/administrative setting, registration, enrollment, admissions work or similar.
• Front desk or customer service facing roles at schools or community organizations with data entry/records management.

Responsibilities

• Manage databases and platforms used for education program registration and communication.
• Support the education department in meeting annual participation and revenue goals by monitoring registrations and recruitment.
• Track and report program attendance and revenue.
• Create and monitor program calendars for staff and resource scheduling.
• Handle timely invoicing for programs.
• Support purchasing and procurement for the department.
• Process program paperwork and paperwork.
• Book rooms, vehicles and other resources for programming.
• Respond to participant questions professionally and promptly.
• Maintain up-to-date education department webpages.

Skills

Windows-based software

Google apps

Gateway Ticketing systems

Strong written and oral communication

Attention to detail

Multi-tasking

Financial processes basics

Education

Bachelor’s degree in education or communications

Tools

Gateway Ticketing

Job description

The Detroit Zoological Society (DZS) is seeking an Education Program Administrator to oversee education registrations, communications, and logistics for schools, teachers, outreach, and families at the Detroit Zoo in Royal Oak, MI. You will manage databases, calendars, invoicing, and program resources, reporting to the VP of Education.

Ideal candidates have a bachelor’s in education or communications, 2–5 years’ admin experience, and strong communication and data entry skills.