Education Programs Admin & Registration Lead

Detroit Zoological Society; Royal Oak (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Detroit Zoological Society is seeking an Education Program Administrator to manage the education department's registration and participant communications. You will handle databases, calendars, invoicing, and booking resources, reporting to the VP of Education.

The role requires a Bachelor's degree in education or related field and 2–5 years in an administrative setting with registration experience. Weekend/evening hours may be required.

Qualifications

• Bachelor's degree in education, communications, or a similar field.
• 2-5 years of office/administrative experience with registration, enrollment or admissions work.
• Front desk or customer service experience in schools or community orgs with data entry/records management.

Responsibilities

• Oversee education program registration and communications databases.
• Monitor registration to support annual participation and revenue goals.
• Track attendance and revenue, and provide regular reports.
• Maintain and update program calendars for staff scheduling.
• Process invoices for programs and support procurement for the department.
• Assist with booking resources (spaces, vehicles) for programs.
• Respond to participant inquiries promptly and professionally.
• Keep education web pages up to date.

Skills

Database management

Data entry

Office software

Communication

Gateway Ticketing

Education

Bachelor's degree in education or communications

Tools

Gateway Ticketing

Google Workspace

Job description

Detroit Zoological Society is seeking an Education Program Administrator to manage the education department's registration and participant communications. You will handle databases, calendars, invoicing, and booking resources, reporting to the VP of Education.

The role requires a Bachelor's degree in education or related field and 2–5 years in an administrative setting with registration experience. Weekend/evening hours may be required.