Education Operations & Systems Lead (AI-Driven)

Success Academy Charter Schools; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Success Academy Charter Schools is seeking an Operations & Systems Specialist to translate priorities into well-managed workstreams, track progress, and prepare clear reporting for leadership across K-12 operations.

You will collaborate with data teams, improve workflows, and support initiatives spanning school policies, graduation pathways, and network-wide programs using AI to boost efficiency.

Qualifications

• Bachelor's degree required.
• 2–4 years of experience in operations, project coordination, data analysis, program management, or related field.
• Excellent attention to detail and ability to manage multiple timelines, deliverables, and stakeholders.
• Strong organization and project management skills; translate complex work into clear plans.
• Analytical skills including experience creating reports and using data to identify trends or gaps.
• Excellent written and verbal communication for executive leaders, cross-functional teams, and school-based audiences.
• Experience using AI tools to work more efficiently, reduce manual work, and improve processes.
• Ability to work independently while collaborating across teams and functions.
• High level of accountability, urgency, discretion, and judgment.
• Mission-driven, with a commitment to educational equity and strong outcomes for scholars.

Responsibilities

• Prepare reports and analyses that provide leadership with visibility into progress, risks, and outcomes.
• Support reporting for key design change initiatives, helping leadership understand progress and impact.
• Analyze performance trends to help leaders identify gaps, improve workflows, and make data-informed decisions.
• Partner with the Decision Science/Schooling Data team and internal stakeholders to ensure reporting reflects business needs and data is accurate and consistent.
• Provide analysis, reporting, and execution support across the K-12 Schooling Office functions: operating cadence, policies, economics, and High School Office.
• Support operating-cadence execution, including the academic calendar, scope and sequence, field studies, and school-facing events.
• Support the policy and process hub, including policy reviews, ticketing trends, and change management with schools.
• Support High School Office across graduation pathways, re-enrollments, scheduling input by pathway, scholar clubs, and transitions.
• Facilitate communication between school and Network stakeholders, maintaining a calendar of events and decisions.
• Maintain records of scholar participation, event outcomes, and program evaluations, and prepare reports for leadership.

Skills

Attention to detail

Project management

Analytical skills

Communication (written & verbal)

Data analysis

Independent work with cross-team coll.

AI tools usage

Education

Bachelor's degree

Tools

AI tools

Job description

Success Academy Charter Schools is seeking an Operations & Systems Specialist to translate priorities into well-managed workstreams, track progress, and prepare clear reporting for leadership across K-12 operations.

You will collaborate with data teams, improve workflows, and support initiatives spanning school policies, graduation pathways, and network-wide programs using AI to boost efficiency.