Education Operations & Data Analyst Intern

NWU; Naples (FL); Vor Ort; USD 21.000 - 28.000; Teilzeit

Benefits dieser Stelle

Medical insurance

Employee Assistance Program (EAP)

Onsite medical clinics

Free onsite lunch

Volunteer paid time off (8 hours)

Wellness Center access

Zusammenfassung

NWU is seeking an intern to assist with ticket support, instructor workflow, data quality review, and planning support in a structured internship. You will document status, track requests, and participate in a sponsored project focused on operational improvements.

The role emphasizes strong organization, clear communication, and the ability to follow written and verbal instructions, with familiarity in common PC software and office tools.

Qualifikationen

• Pursuing a college degree in a related field; recent grads within six months qualify.
• Basic to intermediate computer skills needed.
• Ability to follow written and verbal directions.
• Strong organization, attention to detail, time management, and communication skills.
• Familiarity with PC programs including Outlook, Word, Excel, PowerPoint, fax, and scanner.

Aufgaben

• Assist with AGU ticket support by handling low- to medium-effort tickets, documenting status, completing follow-up, and escalating exceptions.
• Support instructor request workflow steps including tracking, documentation, and event follow-up.
• Review dashboards for data quality and recurring patterns, document findings, and provide feedback to the team.
• Coordinate approved supply and workbook orders, maintain records, monitor status, and communicate issues through escalation paths.
• Prepare calendar invitations and save-the-dates; support team planning, meeting logistics, scheduling, and administrative follow-up.
• Complete a defined intern project focused on operational improvement or team need, including planning, progress updates, final deliverable, and presentation or handoff.

Kenntnisse

Basic computer skills

Attention to detail

Time management

Written and verbal communication

Ausbildung

Bachelor’s degree in Business Administration / related field

Tools

Outlook

PowerPoint

Word

Excel

Fax

Scanner

Jobbeschreibung

NWU is seeking an intern to assist with ticket support, instructor workflow, data quality review, and planning support in a structured internship. You will document status, track requests, and participate in a sponsored project focused on operational improvements.

The role emphasizes strong organization, clear communication, and the ability to follow written and verbal instructions, with familiarity in common PC software and office tools.