Education IT Support Technician – Classroom & Helpdesk

Solomonswords; Northern (KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Seneca Highlands IU9 is seeking a dedicated IT Support Technician to assist Port Allegany School District with classroom technology, devices, networks, and software.

This full-time on-site role requires strong communication, organization, and willingness to learn, with a focus on reliable, courteous service for students and staff.

New hires will complete necessary clearances and contribute to documentation, inventory, and collaborative IT projects across the district.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• A positive attitude and a willingness to learn.
• Basic troubleshooting skills for devices, networks, and classroom technology, or the ability to learn these skills quickly.

Responsibilities

• Provide first-level technical support for devices, networks, apps, and classroom technology.
• Troubleshoot and resolve hardware, software, and network issues.
• Assist in maintaining and updating IT documentation and inventory.
• Ensure excellent customer service by being courteous, polite, and service-oriented.
• Collaborate with other team members to enhance overall IT support.

Skills

Communication skills

Organizational skills

Positive attitude

Troubleshooting basics

Job description

Seneca Highlands IU9 is seeking a dedicated IT Support Technician to assist Port Allegany School District with classroom technology, devices, networks, and software.

This full-time on-site role requires strong communication, organization, and willingness to learn, with a focus on reliable, courteous service for students and staff.

New hires will complete necessary clearances and contribute to documentation, inventory, and collaborative IT projects across the district.