Education Investigator

Cisive; United States; Remote; USD 23,000 - 28,000; Full time

Job summary

PreCheck, Inc. seeks an Education Verification Investigator to provide accurate primary source verification for clients, guided by FCRA and applicable laws. The role focuses on education record verification, data integrity, and timely follow-ups.

You will contact institutions, document findings in various systems, and collaborate with colleagues to ensure client needs are met. High school diploma required with meticulous attention to detail.

Qualifications

• Conduct education verification investigations following established processes.
• Perform comprehensive online research using various resources.
• Request verification of education records via multiple channels (phone, fax, mail, email, online databases).
• Follow up on requests during investigations.
• Communicate with applicants and educational institutions by phone.
• Record precise data in databases.
• Meet departmental production standards.
• Use time-management to balance demands and meet goals.
• Exercise independent judgment to complete client requests.
• Provide support to other Education Investigators to meet client needs.
• Collaborate with all departments to clarify client requests.
• Complete special assignments or projects.

Responsibilities

• Follows established processes to conduct education verification investigations.
• Research using the Internet and other resources to verify information.
• Maintain thorough documentation and data integrity throughout investigations.

Skills

Education verification

Research skills

Phone communication

Data entry

Time management

Independent judgment

Education

High School diploma

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

• At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.

Scope of the Position

Responsible for providing a superior client experience through the completion of thorough and accurate primary source education verification investigations on behalf of PreCheck, Inc. clients. Reports information in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.

• Hourly Range: $17-20 per hour

Job Description

Essential Job Duties

• Follows established processes and guidelines to conduct education verification investigations.

• Performs comprehensive research utilizing the Internet and various other resources.

• Requests verification of education records utilizing diverse range of methods. Including, but not limited to phone, fax, mail, email, and online databases.

• Conducts appropriate follow-up on requests throughout the course of an education investigation.

• Communicates via the phone with applicants and educational institutions to obtain information.

• Records precise data pertaining to each investigation utilizing appropriate format in various databases.

• Meets departmental standards for production consistently.

• Uses time-management skills to navigate competing demands and ensure goals are achieved.

• Exercises independent judgment and resourcefulness to successfully complete client requests.

• Provides support to other Education Investigators to ensure all client needs are met.

• Works closely with all departments to acquire information and clarification on client requests.

• Completes special assignments or projects as requested.

• Performs essential job demands for this position

• Performs other duties and assists with department needs as assigned

High School required