Education Investigator

Cisive Inc.; Annapolis (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Cisive Inc. is seeking an Education Investigator to perform primary source education verification investigations for PreCheck, Inc. clients, ensuring accuracy and compliance with FCRA, state and federal laws.

This role emphasizes thorough research and timely reporting. You will follow established procedures, contact schools, document findings, and collaborate with other investigators to meet client needs. A High School diploma is required; prior verification experience is a plus; training will

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Follows established processes to conduct education verification investigations.
• Performs comprehensive research utilizing Internet and various resources.
• Requests verification of education records via phone, fax, mail, email and online databases.
• Conducts appropriate follow-up on requests throughout investigations.
• Communicates with applicants and educational institutions to obtain information.
• Records precise data pertaining to each investigation in relevant databases.
• Meets departmental production standards consistently.
• Uses time-management to handle competing demands and achieve goals.
• Exercises independent judgment to complete client requests.
• Provides support to other Education Investigators to meet client needs.
• Works with all departments to obtain information and clarification on client requests.
• Completes special assignments or projects as requested.

Education

High School diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.

Scope of the Position

Responsible for providing a superior client experience through the completion of thorough and accurate primary source education verification investigations on behalf of PreCheck, Inc. clients. Reports information in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.

Hourly Range: $17-20 per hour

Job Description

Essential Job Duties

• Follows established processes and guidelines to conduct education verification investigations.
• Performs comprehensive research utilizing the Internet and various other resources.
• Requests verification of education records utilizing diverse range of methods. Including, but not limited to phone, fax, mail, email, and online databases.
• Conducts appropriate follow-up on requests throughout the course of an education investigation.
• Communicates via the phone with applicants and educational institutions to obtain information.
• Records precise data pertaining to each investigation utilizing appropriate format in various databases.
• Meets departmental standards for production consistently.
• Uses time-management skills to navigate competing demands and ensure goals are achieved.
• Exercises independent judgment and resourcefulness to successfully complete client requests.
• Provides support to other Education Investigators to ensure all client needs are met.
• Works closely with all departments to acquire information and clarification on client requests.
• Completes special assignments or projects as requested.

Performs essential job demands for this position

Performs other duties and assists with department needs as assigned

High School required