Education Investigator-1

Cisive Inc.; Maryland; On-site; USD 35,000 - 42,000; Part time

Job summary

Cisive Inc. is seeking an Education Verification Investigator to handle primary source education verification investigations on behalf of PreCheck, Inc. clients. The role emphasizes thorough research, accurate data recording, and adherence to FCRA and applicable state/federal laws.

The position requires strong attention to detail, excellent communication, and time-management skills to meet client expectations. This is a part-time role based in Maryland with an hourly compensation range provided.

Qualifications

• Follows established processes and guidelines to conduct education verification investigations.
• Performs comprehensive research utilizing the Internet and various other resources.
• Requests verification of education records utilizing diverse range of methods (phone, fax, mail, email, online databases).
• Maintains accurate data and meets production standards.

Responsibilities

• Follows established processes and guidelines to conduct education verification investigations.
• Performs comprehensive research utilizing the Internet and various other resources.
• Requests verification of education records utilizing diverse range of methods, including phone, fax, mail, email, and online databases.
• Records precise data pertaining to each investigation and meets department production standards.

Skills

Research skills

Communication skills

Time management

Attention to detail

Education

High School diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

• At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.
• Scope of the Position

Responsible for providing a superior client experience through the completion of thorough and accurate primary source education verification investigations on behalf of PreCheck, Inc. clients. Reports information in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.

• Hourly Range: $17-20 per hour
• Job Description

Essential Job Duties

• Follows established processes and guidelines to conduct education verification investigations.
• Performs comprehensive research utilizing the Internet and various other resources.
• Requests verification of education records utilizing diverse range of methods. Including, but not limited to phone, fax, mail, email, and online databases.
• Conducts appropriate follow-up on requests throughout the course of an education investigation.
• Communicates via the phone with applicants and educational institutions to obtain information.
• Records precise data pertaining to each investigation utilizing appropriate format in various databases.
• Meets departmental standards for production consistently.
• Uses time-management skills to navigate competing demands and ensure goals are achieved.
• Exercises independent judgment and resourcefulness to successfully complete client requests.
• Provides support to other Education Investigators to ensure all client needs are met.
• Works closely with all departments to acquire information and clarification on client requests.
• Completes special assignments or projects as requested.
• Performs essential job demands for this position
• Performs other duties and assists with department needs as assigned
  

High School required