Education Internship

bso; Boston (MA); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Employee discount

Complimentary museum admissions

Mentorship with senior staff

Professional development and coaching

Occasional evening/weekend support

Job summary

The Boston Symphony Orchestra (BSO) invites an Education & External Engagement Intern to join our Education & External Engagement Department. You will handle administrative duties, support program planning, organize data, and help drive community engagement with internal partners and external audiences.

Role requires strong organizational skills, comfort with technology platforms (G-Suite, MS Office, Workday, Zoom), and a collaborative, growth-minded attitude.

Qualifications

• Must be enrolled in good academic standing as a college sophomore, junior, senior, or graduate student
• Experience with goal setting and strategic development
• Knowledge of classical music
• Understands project management & implementation, data collection and analysis methodologies, KPIs
• Professional, honest, and reliable with the ability to deal respectfully with people from diverse backgrounds
• Problem-solver with strong judgment and analytical ability
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment
• Strong written English grammar, spelling, and proofreading skills
• Effective communicator with active listening and collaboration
• Proficient with technology to manage projects (G-Suite, MS Office, Teams, Word, Excel, Outlook)
• Flexible, growth-minded, and trustworthy
• Motivated self-starter and team player
• Intellectually curious and able to connect dots confidently

Responsibilities

• Provide direct support to the Education and External Engagement Team (VP, Directors, & Program Managers)
• Support strategic planning, research, materials prep, and program facilitation
• Organize and manage project databases and all administrative duties
• Assist with meeting prep and mailing correspondence
• Support brand growth and marketing goals in collaboration with other teams
• Analyze data to inform novel approaches and beta testing strategies
• Assist with budgeting, tracking expenditures, vendor payments, and reporting
• Collaborate with brand partners and influencers to boost community engagement
• Engage in additional tasks as assigned

Skills

Administrative support

Project coordination

Data analysis

Communication

MS Office

G-Suite

Zoom

Workday

Education

College student (sophomore to graduate)

Tools

G-Suite

MS Office

Workday

Zoom

Job description

Summary/Objective

Job Description

About the BSO

Founded in 1881, the Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world. The BSO is committed to being a best-in-class employer that brings artistic excellence and cultural relevance through music and performances to the local and international communities.

About the Role

The Education & External Engagement Intern is responsible for administrative tasks within BSO's Education & External Engagement Department to drive educational programming, community engagement, brand awareness, and smooth operations. The ideal candidate can multitask and pivot, while establishing and maintaining efficient organizational systems. This role will work closely with the Directors of Education and External Engagement, Program Managers, and internal partners to consistently deliver on educational and community engagement objectives while maximizing team effectiveness and performance by leveraging technology (G-Suite, MS Office Suite, Workday, Zoom, and related platforms).

Responsibilities

• Provide direct support to the Education and External Engagement Team (VP, Directors, & Program Managers)
• Support the department's strategic planning process and project management cycles through research, materials prep, and assistance with program facilitation
• Assume responsibility for all administrative duties; organize and manage project databases
• Assist with meeting preparation and mailing correspondence
• Understand the BSO's brand, growth and marketing goals and how they apply to the department's collaborative strategies
• Assist with organizing and analyzing data logically and proactively to recommend novel approaches, targeting, and beta testing strategies
• Support fiscal management, including inventory, tracking expenditures, paying vendors, staying on budget, estimating monthly costs, reconciling expenses, and submitting reports
• Partner with other BSO teams to build brand awareness, increase community engagement, and drive conversations with relevant, on-brand influencers and brand partners
• Complete other tasks as assigned

Work Schedule

Duration: October 1, 2026 - May 31, 2027

Flexible hours, Monday-Friday, between 9:00 a.m. and 5:00 p.m.

A minimum of 5 hours per week is required to be completed in person.

Occasional weekend and evening event participation as needed.

Attendance and assistance, as schedules permit, at select Education events, including: Boston Family Days (see Addendum on last page)

High School Open Rehearsals (10/8/26, 1/21/27, 2/25/27)

Sensory-Friendly Concerts (December 2026 and March 2027)

Youth Concerts and Open Rehearsals (2/4/27 & 5/6/27)

Required Education & Experience

• Must be enrolled in good academic standing as a college sophomore, junior, senior, or graduate student
• Experience with goal setting and strategic development
• Knowledge of classical music
• Understands project management & implementation, data collection and analysis methodologies, KPIs
• Professional, honest, and reliable with the ability to deal respectfully and responsively with people from various backgrounds, experience levels, and in all types of situations
• Problem-solver with a strong ability to evaluate problems accurately and apply good judgment
• Highly organized and detail-oriented with the ability to work independently and collaboratively in a fast-paced environment with multiple competing interests
• Possesses a strong command of written English grammar, spelling, and punctuation. Must be able to accurately proofread, edit, and draft written correspondence to internal and external interest holders
• Skillful communicator & active listener; High EQ, low ego; clear, honest, transparent communication
• Technology Proficiency; experience developing organizational systems and leveraging technology to manage projects (G-Suite, MS Office - Teams, Word, Excel, Outlook, etc.)
• Flexible and adaptable with a growth mindset
• High integrity and trustworthy
• Passionate, courteous, and ambitious
• Tenacious, resilient, strong work ethic
• Motivated self-starter, effective communicator, and collaborative team player
• Intellectually curious and innovative; highly analytical and strategic; can connect the dots

Important Notifications

• In Person or Hybrid
• Job Type: Part-time (5-10 hours per week with at least 5 hours in person required)
• Pay: Up to $18.00 per hour (5-10 hours per week)

Benefits

• Employee discount
• complimentary admission to many Boston museums and cultural arts attractions
• Mentorship: Receive one-on-one mentorship with senior staff offering personalized career guidance and support
• Professional development and exclusive coaching in project management, arts administration, and community engagement
• Monday to Friday day shift with opportunities to support evening/weekend programming

The intern would be a part of an inclusive team inviting innovative ideas and meaningful contributions. Inventive approaches