Education Engagement & Communications Specialist

Infor Inc.; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Infor is seeking an Education Operations Specialist, Associate to design, shape, and deliver high-impact communications and engagement initiatives that connect audiences with Infor U’s programs, offerings, and value.

This role develops content, executes awareness campaigns, and advises on the most effective engagement tactics, ensuring clear, compelling messaging aligned with business priorities while leveraging AI tools to amplify impact.

Qualifications

• Experience in communications, content development, and/or marketing.
• Experience with writing, editing and storytelling across formats and audiences.
• Experience using data to improve communications and engagement effectiveness.
• Legal authorization to work permanently in the United States for any employer without visa sponsorship now or in the future.

Responsibilities

• Develop and deliver high-quality communications and awareness assets across channels (email, newsletters, digital platforms, SharePoint, campaigns).
• Translate complex topics into clear, engaging messaging and effective awareness content.
• Apply storytelling, visual thinking, and modern communication approaches to increase engagement.
• Plan and execute awareness and engagement initiatives end-to-end (launches, ongoing campaigns, key programs).
• Define the right mix of channels, tactics, and formats to maximize reach and impact.
• Manage timelines, dependencies, and delivery across stakeholders.
• Act as a communications and engagement partner, helping stakeholders shape messaging and approach.
• Provide recommendations on what to communicate, how to drive engagement, and which tactics to use.

Skills

Communications content development

Writing editing storytelling

Data-driven communications

US work authorization

Job description

Infor is seeking an Education Operations Specialist, Associate to design, shape, and deliver high-impact communications and engagement initiatives that connect audiences with Infor U’s programs, offerings, and value.

This role develops content, executes awareness campaigns, and advises on the most effective engagement tactics, ensuring clear, compelling messaging aligned with business priorities while leveraging AI tools to amplify impact.