Education Center Reception & Admin Specialist

Manufacturing Engineering System; Fort Campbell North (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

MES, LLC is seeking a Reception & Administration professional to greet clients, manage inquiries, and support Soldiers with Tuition Assistance processing at Fort Campbell, KY. This civilian role requires strong English communication, office equipment proficiency, and at least one year of admin experience.

You will follow site SOPs, maintain records per ARIMS/ACES, and assist with course scheduling and facility usage.

Qualifications

• Shall be able to read, write, speak, enunciate clearly, and fully comprehend the English language.
• The minimum knowledge, skills, and abilities required include: customer service skills; knowledge of U.S. post-secondary education programs; and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications.
• A minimum of one (1) year of relevant experience (reception and/or administrative experience).
• National Agency Check with Investigation (NACI) is required for this position.

Responsibilities

• Greet clients, enter them into a customer management system and respond to inquiries.
• Follow SOPs or directives to determine the reason for the client’s visit and refer to appropriate personnel.
• Operate basic office equipment and basic computer programs.
• Assist with administrative aspects of group in- and out-processing of Soldiers and Tuition Assistance processes.
• Provide information to Soldiers applying for Tuition Assistance using the online process.
• Assist with processing of TA requests and distribution of forms.
• Ensure education record information is posted correctly in the web-based system.
• Publish course schedules and track facility usage and changes.
• Open and sort mail and handle routine clerical steps per SOP.

Education

30 semester hours of college from an accredited college

Job description

MES, LLC is seeking a Reception & Administration professional to greet clients, manage inquiries, and support Soldiers with Tuition Assistance processing at Fort Campbell, KY. This civilian role requires strong English communication, office equipment proficiency, and at least one year of admin experience.

You will follow site SOPs, maintain records per ARIMS/ACES, and assist with course scheduling and facility usage.