Education & Career Navigator for Immigrant Pathways

IRIS; New Haven (CT); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Life insurance

Disability insurance

Retirement plan

Job summary

IRIS is a dynamic immigrant services agency in New Haven, CT seeking an Education and Career Navigator. This role helps participants move toward education, training, and employment through the IRIS Advancement Pathways program, collaborating with ESOL instructors, education partners, and workforce providers.

The navigator supports plan development, enrollment steps, and follow-up, while maintaining thorough documentation and providing job readiness and referral coordination to advance

Qualifications

• Bachelor’s degree in Human Services, Social Work, Education, Workforce Development, Counseling, Public Administration, or related field preferred.
• Minimum of 2-3 years of experience in case management, adult education, workforce development, immigrant and refugee services, social services, community navigation, or related field preferred.
• Experience working with refugees, immigrants, limited English proficient adults, or culturally diverse communities strongly preferred.
• Knowledge of adult education, ESOL programs, workforce development systems, credential evaluation processes, or community college pathways preferred.
• Experience facilitating workshops, trainings, or group sessions preferred.
• Comfort using Microsoft Office, spreadsheets, case management databases, online learning platforms, and digital communication tools.
• Bilingual or multilingual abilities preferred.

Responsibilities

• Support participants in developing, understanding, and following through on their Self‑Sufficiency Plans.
• Help participants identify short-term and long-term goals related to English learning, education, training, employment, and self‑sufficiency.
• Maintain regular contact with assigned participants to support progress and remove barriers.
• Coordinate with program managers and partners to ensure appropriate services are provided.
• Document referral outcomes and participant progress in required systems.

Skills

Immigrant integration

Adult education

Workforce development

Relationship building

Multilingual

Communication

Team collaboration

Documentation

Anti-racism

Education

Bachelor's degree in Human Services or related field

2–3 years experience in case management or workforce development

Experience with refugees or immigrants and diverse communities

Knowledge of ESOL/workforce systems and credential pathways

Experience facilitating workshops or trainings

Proficiency with MS Office and online platforms

Tools

Microsoft Office

Case management databases

Online learning platforms

Digital communication tools

Job description

IRIS is a dynamic immigrant services agency in New Haven, CT seeking an Education and Career Navigator. This role helps participants move toward education, training, and employment through the IRIS Advancement Pathways program, collaborating with ESOL instructors, education partners, and workforce providers.

The navigator supports plan development, enrollment steps, and follow-up, while maintaining thorough documentation and providing job readiness and referral coordination to advance