Education and Training Technician

Pacific Air Forces; Hawaii; On-site; USD 52,000 - 76,000; Full time

Job summary

The Pacific Air Forces education services position provides quality support in general education, tuition assistance, and counseling for military personnel in Hawaii. The role includes coordinating testing programs, maintaining education records, and offering technical leadership to staff in a dynamic customer support environment.

Responsibilities involve applying AF policies, leveraging AFAEMS and WAPS systems, and delivering accurate, timely information to students and leadership.

Qualifications

• Must have in-depth knowledge of AFI 36-2649 Air Force Voluntary Education Program.
• Knowledge of test facility requirements per guidance for examination programs.

Responsibilities

• Provide education and counseling services for students and military personnel.
• 3.

Skills

AFI 36-2649 knowledge

AFH 32-1084 Facility Requirements

AFI 36-2605 knowledge

AF MilTA program knowledge

Education/career counseling

AFAEMS knowledge

WAPS information retrieval

Office automation software

Communication skills

Education

Graduate level education in related field

Graduate education with transcripts

Combination of education and experience in related field

Tools

AFAEMS

WIRE (WAPS Information Retrieval System)

Job description

The primary purpose of this position is to provide quality services in the area of general education services, tuition assistance, educational counseling, and military testing. Also performs technical, specialized work in support of the education and training functions and provides technical leadership to lower grade personnel in support of the customer support function.

QUALIFICATIONS

• Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems.
• Examples of specialized experience includes knowledge of an extensive body of rules, concepts, techniques, procedures, and operations of development education and civilian/military training programs to perform a wide variety of assignments involved in the development of training for students.
• Knowledge of the education and training program mission and objectives to perform assignments and resolve a wide range of issues using accepted practices.
• Knowledge of test facility condition requirements set forth in guidance governing the examination program about lighting, ventilation, temperature, humidity levels, noise levels, table/desk space requirements for observance.
• Knowledge of various office automation software programs, tools, and techniques to support office operations, retrieve and input data, and maintain accurate files.
• OR EDUCATION: Have successfully completed graduate level education in a field directly related to this position which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of transcripts.
• OR COMBINATION OF EXPERIENCE AND EDUCATION: Have successfully completed graduate level education in a field directly related to this position which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS

Merit promotion applicants must meet applicable time--in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

• Must have in-depth knowledge of AFI 36-2649 Air Force Voluntary Education Program, AFH 32-1084 Facility Requirements Standards and AFI 36-2605, AF Military Personnel testing System, AF MilTA program, and education and career counseling.
• Must have working knowledge/experience with the AF Automated Education Management System (AFAEMS) and the Weighted Airman Promotion System (WAPS) Information Retrieval System (WIRE).
• Ability to maintain comprehensive education records in AFAEMS.
• Knowledge of standardized rules, regulations/instructions, procedures of educational and testing programs, and about all levels of post-secondary education in order to guide undergraduate and graduate students.
• Knowledge of various office automation software programs, tools, and techniques to support office operations, retrieves and input data, and maintains accurate files; a qualified typist is not required.
• Working knowledge of general office administrative and clerical procedures to distribute mail, answer telephone, keep appointment calendar, maintain files/office forms, and other supplies.
• Ability to read and interpret specific procedural guidelines pertaining to administrative support, including locally developed equipment operating and document processing instructions, which are directly applicable to the work.
• Ability to communicate effectively, both orally and in writing, using tact and courtesy.
• Ability to plan and organize work and to meet deadlines.
• PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
• VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritua