EdTech Specialist: Classroom Tech & Learning Tools

The-Children; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Paid Time Off

Retirement plan

Tuition reimbursement

Professional development

Job summary

The Children’s Institute of Pittsburgh is seeking an Educational Technology Specialist to serve as the primary technical support for The Day School. This onsite role collaborates with the Information Systems team to enhance classroom technology, educational software, and instructional initiatives.

Responsibilities include first-line support for staff and students, AV setup and troubleshooting, onboarding new employees to technology systems, and partnering with teachers to integrate tools into

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field.
• Minimum 2 years of experience providing IT or systems support, educational technology support, help desk service, device deployment, or technology training
• Experience in education, healthcare, or another mission-driven environment strongly preferred
• Familiarity with educational workflows, instructional schedules, student services, special education documentation needs, confidentiality requirements, assistive technology, and accessibility considerations preferred.
• Experience with education-focused applications including but not limited to Skyward, IEPWriter, and SchoolMessenger preferred.
• Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Responsibilities

• Serve as the first point of contact for technology support for school-based staff, students, and classrooms
• Respond promptly to hardware, software, A/V equipment, network, account access, and instructional technology issues; troubleshoot and resolve those issues; and document all actions taken
• Provide clear, accurate communication to end users regarding issue status, resolution steps, and expected timelines
• Provide classroom and event audiovisual support, including setup, testing, operation, and troubleshooting of presentation equipment
• Partner with teachers to integrate technology into daily instruction by identifying classroom needs, recommending appropriate digital tools, supporting lesson design, and modeling effective use of instructional software and devices
• Support onboarding of new employees by introducing school technology systems, account access procedures, classroom devices, communication platforms, help desk processes, and cybersecurity expectations

Education

Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field

Job description

The Children’s Institute of Pittsburgh is seeking an Educational Technology Specialist to serve as the primary technical support for The Day School. This onsite role collaborates with the Information Systems team to enhance classroom technology, educational software, and instructional initiatives.

Responsibilities include first-line support for staff and students, AV setup and troubleshooting, onboarding new employees to technology systems, and partnering with teachers to integrate tools into