Educational Technology Specialist

The-Children; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Paid Time Off

Retirement plan

Tuition reimbursement

Professional development

Job summary

The Children’s Institute of Pittsburgh is seeking an Educational Technology Specialist to serve as the primary technical support for The Day School. This onsite role collaborates with the Information Systems team to enhance classroom technology, educational software, and instructional initiatives.

Responsibilities include first-line support for staff and students, AV setup and troubleshooting, onboarding new employees to technology systems, and partnering with teachers to integrate tools into

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field.
• Minimum 2 years of experience providing IT or systems support, educational technology support, help desk service, device deployment, or technology training
• Experience in education, healthcare, or another mission-driven environment strongly preferred
• Familiarity with educational workflows, instructional schedules, student services, special education documentation needs, confidentiality requirements, assistive technology, and accessibility considerations preferred.
• Experience with education-focused applications including but not limited to Skyward, IEPWriter, and SchoolMessenger preferred.
• Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Responsibilities

• Serve as the first point of contact for technology support for school-based staff, students, and classrooms
• Respond promptly to hardware, software, A/V equipment, network, account access, and instructional technology issues; troubleshoot and resolve those issues; and document all actions taken
• Provide clear, accurate communication to end users regarding issue status, resolution steps, and expected timelines
• Provide classroom and event audiovisual support, including setup, testing, operation, and troubleshooting of presentation equipment
• Partner with teachers to integrate technology into daily instruction by identifying classroom needs, recommending appropriate digital tools, supporting lesson design, and modeling effective use of instructional software and devices
• Support onboarding of new employees by introducing school technology systems, account access procedures, classroom devices, communication platforms, help desk processes, and cybersecurity expectations

Education

Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field

Job description

Position: Educational Technology Specialist

Location: Pittsburgh, PA

Job Id:498

# of Openings:1

Careers at Our Amazing Place.

At The Children’s Institute of Pittsburgh, we’ve built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we’re forever proud of our team members who don’t just make a career here – they make a difference.

Job Title: Educational Technology Specialist

Location: 1405 Shady Ave., Pittsburgh, PA 15217

Schedule: Monday – Friday, Full Time, Onsite

The Educational Technology Specialist serves as the primary point of technical support for The Day School. The position operates as a member of the Information Systems department but is fully dedicated to supporting The Day School classroom technology, educational software, professional learning, and various technology initiatives that improve teaching, learning, and operational efficiency. The Day School leadership will help prioritize needs, requests, and projects for the position in close coordination with the Director of Information Systems.

Responsibilities

• Serve as the first point of contact for technology support for school-based staff, students, and classrooms
• Respond promptly to hardware, software, A/V equipment, network, account access, and instructional technology issues; troubleshoot and resolve those issues; and document all actions taken
• Provide clear, accurate communication to end users regarding issue status, resolution steps, and expected timelines
• Provide classroom and event audiovisual support, including setup, testing, operation, and troubleshooting of presentation equipment
• Partner with teachers to integrate technology into daily instruction by identifying classroom needs, recommending appropriate digital tools, supporting lesson design, and modeling effective use of instructional software and devices
• Support onboarding of new employees by introducing school technology systems, account access procedures, classroom devices, communication platforms, help desk processes, and cybersecurity expectations

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field required. Equivalent combination of technical training, certifications, and relevant school-based technology support experience may be considered.
• Minimum 2 years of experience providing IT or systems support, educational technology support, help desk service, device deployment, or technology training
• Experience in education, healthcare, or another mission-driven environment strongly preferred
• Familiarity with educational workflows, instructional schedules, student services, special education documentation needs, confidentiality requirements, assistive technology, and accessibility considerations preferred.
• Experience with education-focused applications including but not limited to Skyward, IEPWriter, and SchoolMessenger preferred.
• Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Benefits Summary

We're proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits:

• Medical and Prescription insurance-Choice of two health plans and networks
• Dental and Vision-Free coverage for team members.
• Paid Time Off (PTO) and Holidays
• Medical, Bereavement, Educational, & Personal Leaves
• Parental leave (birth & adoption) paid-6 weeks
• 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
• Student Loan Refinancing Program
• Public Service Loan Forgiveness Program – CI qualifies as non-profit
• Education Assistance/Tuition Reimbursement
• Professional Development/CEU’s
• Life and Short- & Long-Term Disability insurance
• Credit Union
• Team Member Recognition Events
• Referral bonus
• CPR-employer paid

The Children’s Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can't wait to meet you!

The Children’s Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment.