Educational Technology Specialist

The Children's Institute of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical and Prescription insurance

Dental and Vision

Paid Time Off (PTO) and Holidays

403(b) Retirement Plan

Education Assistance/Tuition Reimburse

Job summary

The Children's Institute of Pittsburgh is seeking an Educational Technology Specialist to support the Day School's classroom technology and educational software, coordinating with the Information Systems team to drive technology initiatives that enhance teaching and operations.

This onsite, full-time role requires a Bachelor's degree in a related field and at least 2 years of IT or educational technology experience, with strong communication and collaboration with teachers.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field required.
• Minimum 2 years of IT or educational technology support experience.
• Experience in education, healthcare, or mission-driven environment preferred.
• Familiarity with educational workflows, schedules, accessibility considerations preferred.
• Experience with Skyward, IEPWriter, SchoolMessenger preferred.
• Clearances: Act 73 FBI, Act 34, Act 33 Child Abuse Clearance required.

Responsibilities

• Serve as first point of contact for technology support for staff, students, and classrooms.
• Troubleshoot hardware, software, AV, network, and account issues; document actions taken.
• Communicate issue status and timelines clearly to end users.
• Provide classroom and event audiovisual support for setup, testing, operation, and troubleshooting.
• Collaborate with teachers to integrate technology into daily instruction and coach on digital tools.
• Assist onboarding of new employees with school technology systems, access procedures, and cybersecurity expectations.

Skills

Educational technology

IT support

Communication skills

Help desk

Training

Education

Bachelor's degree in Computer Science, Information Systems, Instructional Technology, or related field

Tools

Skyward

IEPWriter

SchoolMessenger

Job description

Careers at Our Amazing Place. At The Children’s Institute of Pittsburgh, we’ve built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we’re forever proud of our team members who don’t just make a career here – they make a difference.

Job Title: Educational Technology Specialist

Location: 1405 Shady Ave., Pittsburgh, PA 15217

Schedule: Monday – Friday, Full Time, Onsite

The Educational Technology Specialist serves as the primary point of technical support for The Day School. The position operates as a member of the Information Systems department but is fully dedicated to supporting The Day School classroom technology, educational software, professional learning, and various technology initiatives that improve teaching, learning, and operational efficiency. The Day School leadership will help prioritize needs, requests, and projects for the position in close coordination with the Director of Information Systems.

Responsibilities

• Serve as the first point of contact for technology support for school-based staff, students, and classrooms
• Respond promptly to hardware, software, A/V equipment, network, account access, and instructional technology issues; troubleshoot and resolve those issues; and document all actions taken
• Provide clear, accurate communication to end users regarding issue status, resolution steps, and expected timelines
• Provide classroom and event audiovisual support, including setup, testing, operation, and troubleshooting of presentation equipment
• Partner with teachers to integrate technology into daily instruction by identifying classroom needs, recommending appropriate digital tools, supporting lesson design, and modeling effective use of instructional software and devices
• Support onboarding of new employees by introducing school technology systems, account access procedures, classroom devices, communication platforms, help desk processes, and cybersecurity expectations

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Instructional Technology, or related field required. Equivalent combination of technical training, certifications, and relevant school-based technology support experience may be considered.
• Minimum 2 years of experience providing IT or systems support, educational technology support, help desk service, device deployment, or technology training
• Experience in education, healthcare, or another mission-driven environment strongly preferred
• Familiarity with educational workflows, instructional schedules, student services, special education documentation needs, confidentiality requirements, assistive technology, and accessibility considerations preferred.
• Experience with education-focused applications including but not limited to Skyward, IEPWriter, and SchoolMessenger preferred.
• Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Benefits Summary

• We\'re proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits:
• Medical and Prescription insurance-Choice of two health plans and networks
• Dental and Vision-Free coverage for team members.
• Paid Time Off (PTO) and Holidays
• Medical, Bereavement, Educational, & Personal Leaves
• Parental leave (birth & adoption) paid-6 weeks
• 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
• Student Loan Refinancing Program
• Public Service Loan Forgiveness Program – CI qualifies as non-profit
• Education Assistance/Tuition Reimbursement
• Professional Development/CEU’s
• Life and Short- & Long-Term Disability insurance
• Credit Union
• Team Member Recognition Events
• Referral bonus
• CPR-employer paid
• Travel mileage reimbursement at federal rate

The Children\'s Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can\'t wait to meet you!

The Children\'s Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment.