EdTech Program Operations Lead (Hybrid)

Clinical Search Group, LLC; Nashville (TN); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Clinical Search Group, LLC in Nashville, TN is seeking a highly organized Program Operations Coordinator to oversee logistics of online education programs and ensure a seamless experience for students and instructors.

This hybrid role requires coordinating enrollment, course logistics, and platform management across HubSpot CRM, Zoom, and Canvas LMS, while maintaining data accuracy and strong communication with stakeholders.

Qualifications

• Minimum 2 years of experience in operations, program coordination, or related field.
• Experience with HubSpot CRM, Zoom, and Canvas LMS.
• Excellent organizational and project management skills.
• Strong written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office and Google Workspace.

Responsibilities

• Coordinate all logistics related to online courses and student enrollment.
• Serve as the primary point of contact for students throughout their learning journey.
• Manage and maintain program information within HubSpot CRM.
• Schedule and coordinate virtual sessions using Zoom.
• Administer course content, enrollments, and student progress within Canvas LMS.
• Ensure data accuracy across multiple systems and platforms.
• Coordinate communications with instructors and internal stakeholders.
• Monitor course schedules, registrations, attendance, and completion metrics.
• Troubleshoot basic platform and student issues while escalating technical concerns when necessary.
• Support continuous improvement of operational processes and workflows.
• Maintain a high level of organization while managing multiple projects simultaneously.

Skills

Organizational skills

Project management

Communication

Detail-oriented

Tools

HubSpot CRM

Zoom

Canvas LMS

Job description

Clinical Search Group, LLC in Nashville, TN is seeking a highly organized Program Operations Coordinator to oversee logistics of online education programs and ensure a seamless experience for students and instructors.

This hybrid role requires coordinating enrollment, course logistics, and platform management across HubSpot CRM, Zoom, and Canvas LMS, while maintaining data accuracy and strong communication with stakeholders.