Marketing Operations Lead — Hybrid (2 Remote Days)

RevOps Report; Boston (MA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Center for Career Development seeks an Assistant Director for Marketing Operations to manage technology, processes, and data that support marketing strategy across students, campus partners, employers, and families. You will bridge creative strategy with technical execution, oversee infrastructure, and train staff to use systems effectively.

Responsibilities include workflow optimization, governance of event records, and dissemination of materials across channels.

Qualifications

• Bachelor's degree in business, information systems, project management, or related field, or equivalent training and experience.
• Three to five years of experience in operations, project management, systems administration, or related environment.
• Demonstrated expertise with relational databases or workflow automation tools (Airtable, Jira, Asana, Notion, or similar); prior Airtable experience and JavaScript knowledge are particularly valuable.
• Excellent written and verbal communication skills with the ability to translate complex workflows into clear training materials.

Responsibilities

• Oversee intake, triage, and coordination of marketing requests and initiatives, assign ownership, and track workflow progress.
• Direct consistent use of marketing Airtable tools across program leads, operations staff, and marketing team members.
• Develop and maintain documentation, training materials, and standard operating procedures for marketing workflows.
• Monitor marketing operations metrics and system usage to inform decision-making and identify needs or patterns.
• Partner with leadership to contribute operational perspectives to resource planning and system development.

Skills

Project management

Stakeholder collaboration

Communication

Mentorship

Change management

Attention to detail

Problem solving

Education

Bachelor's degree in business or related field

Master's degree preferred

Tools

Airtable

Jira

Asana

Notion

JavaScript

Job description

The Center for Career Development seeks an Assistant Director for Marketing Operations to manage technology, processes, and data that support marketing strategy across students, campus partners, employers, and families. You will bridge creative strategy with technical execution, oversee infrastructure, and train staff to use systems effectively.

Responsibilities include workflow optimization, governance of event records, and dissemination of materials across channels.