EdTech Pilot & Growth Specialist (Contract)

Rowohlt Verlag GmbH; Northern (KY); Hybrid; USD 55,000 - 83,000; Full time

Job summary

Macmillan Learning is seeking a Business Development & Customer Success Specialist, EdTech (Contract) to drive pilot opportunities and support instructors through live classroom implementation. You will research institutions, execute outbound outreach, conduct discovery conversations, and deliver customized demonstrations of the ELSiE platform.

Collaboration with sales, product, and program teams is essential.

Qualifications

• Proven experience delivering outbound outreach via phone and email.
• Ability to conduct consultative discovery conversations to identify needs.
• Experience delivering live product demonstrations to educators and administrators.
• Hands-on CRM usage (Salesforce) for pipeline management and reporting.
• Willingness to provide professional references or case studies.

Responsibilities

• Research target institutions and build focused prospect pipelines.
• Execute outbound communication via phone and email.
• Conduct consultative discovery conversations to uncover institutional needs.
• Deliver customized live demonstrations of the ELSiE platform.
• Advise instructors through pilot onboarding, setup, and classroom execution.
• Monitor pilot progression and identify adoption barriers; report progress.

Skills

Outbound outreach

Discovery

Live demos

Adaptability

References

Tools

Salesforce

Job description

Macmillan Learning is seeking a Business Development & Customer Success Specialist, EdTech (Contract) to drive pilot opportunities and support instructors through live classroom implementation. You will research institutions, execute outbound outreach, conduct discovery conversations, and deliver customized demonstrations of the ELSiE platform.

Collaboration with sales, product, and program teams is essential.