Editorial Strategy & Client Communications Lead

INTAPP LIMITED; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Professional development opportunities

Complimentary lunches

Wellness programs

Flexible time off

Volunteer time off

Job summary

Intapp is seeking an Editorial Strategy & Client Communications Manager to align content across audiences and channels and to own content for existing customer audiences. You will collaborate with content developers, editors, and leaders to ensure a consistent narrative and bold brand voice.

You will manage editorial calendars, connect cross-team content, and drive engagement through onboarding communications, feature education, and product updates.

Qualifications

• Experience shaping editorial voice across channels for a B2B audience.
• Ability to connect content across campaigns, social, web, and email.
• Experience building governance, calendars, and cross-functional processes at scale.

Responsibilities

• Collaborate with editorial strategy leader to ensure consistent narrative and brand voice across audiences and channels.
• Review content across functions to identify gaps and opportunities for coherence.
• Maintain editorial calendar and track content development schedules and objectives.
• Link content from different teams so launches and narratives are sequenced with intent.
• Distribute content across channels and repurpose across industry verticals to maximize impact.
• Track KPIs like engagement and narrative alignment to report on content ecosystem health.
• Develop strategic, timely, personalized communications to drive onboarding, feature education, and product updates.
• Collaborate with non-marketing teams to ensure client content is targeted to audiences.

Skills

Editorial strategy

Content governance

Cross-functional collaboration

Strong writing/editing

SEO/data-driven decisions

Education

Journalism/publishing background

Tools

SEO analytics

Editorial calendar tools

Job description

Intapp is seeking an Editorial Strategy & Client Communications Manager to align content across audiences and channels and to own content for existing customer audiences. You will collaborate with content developers, editors, and leaders to ensure a consistent narrative and bold brand voice.

You will manage editorial calendars, connect cross-team content, and drive engagement through onboarding communications, feature education, and product updates.