eDiscovery Technician

Jobtailor; Virginia (MN); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor invites applications for an eDiscovery contractor role supporting processing tasks in Minnesota and other US locations. You will log productions, summarize cover letters, and prepare data for loading into Relativity.

You will conduct virus scans with multiple tools, determine processing protocols, and coordinate off-site scanning if needed. Strong communication and clearance requirements apply.

Qualifications

• Three years of eDiscovery technical experience.
• Bachelor’s degree; substitutions allowed as per policy.
• Knowledge of information resources.
• Excellent written and oral communication skills.
• U.S. Citizen and ability to obtain Public Trust clearance.

Responsibilities

• Log production in the Agency's eDiscovery Tracking System.
• Digest the cover letter and provide a brief production description.
• Call producing party for passwords if encrypted.
• Determine if cover letter qualifies for Relativity loading.
• Virus scan production with multiple antivirus tools.
• Follow protocol to address or reject issues.
• Copy clean production to the Agency network.
• Handle documents per protocols (MOUs, RFPA, etc.).
• Analyze productions to determine required processing and protocol.
• Verify data completeness.
• Monitor for productions arriving by email or FTP.
• Scan/ OCR paper documents for Relativity loading.
• Coordinate off-site scanning for multi-box productions.

Skills

eDiscovery

Relativity

Analytical thinking

Communication

Education

Bachelor's degree

Tools

Virus scanning tools

Relativity

Job description

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter (which may be several pages long) and provide a brief description of the production.
• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off-network, using multiple virus protection software and other tools.
• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.
• Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.
• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.
• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.
• Analyze the data to ensure its completeness.
• If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.
• Monitor for incoming productions arriving via email.
• Monitor the Agency's FTP site for productions being delivered via FTP.
• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.
• If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site.

Requirements

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.