eDiscovery Technician

Jobtailor; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor seeks an eDiscovery professional in New York to log productions in the tracking system, summarize lengthy cover letters, and determine processing and loading requirements in Relativity.

The role requires three years of eDiscovery experience, a bachelor’s degree (or equivalent), excellent analytical and communication skills, and the ability to obtain a Public Trust clearance. This is a full-time on-site position based in New York.

Qualifications

• Three years of eDiscovery technical experience supporting project tasks.
• Bachelor’s degree; three years of additional relevant work experience may substitute the degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to deliver high-quality work under extreme pressure and tight deadlines.
• Experience managing multiple tasks as described above.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest long cover letters and provide a brief description of the production.
• If encrypted and no password, contact the producing party for password.
• Determine if cover letter contains info for loading into Relativity.
• Virus scan the production with multiple protection tools.
• Address or reject issues per protocol if problems are found.
• Copy clean production to the Agency's network.
• Follow protocols for handling documents (e.g., MOUs, BSA, audio files).
• Analyze productions to determine required processing and protocol.
• Ensure data completeness.
• Monitor for incoming productions via email and FTP.
• Scan and OCR paper documents for Relativity loading.
• Coordinate off-site scanning for large paper boxes.

Skills

eDiscovery experience

Analytical skills

Written and oral communication

Multitasking under pressure

Ability to obtain Public Trust

Education

Bachelor's degree

Tools

Relativity

eDiscovery Tracking System

Virus protection tools

Job description

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter (which may be several pages long) and provide a brief description of the production.
• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off‑network, using multiple virus protection software and other tools.
• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.
• Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.
• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.
• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.
• Analyze the data to ensure its completeness.
• If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.
• Monitor for incoming productions arriving via email.
• Monitor the Agency's FTP site for productions being delivered via FTP.
• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.
• If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site.

Requirements

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.