eDiscovery Technician

Jobtailor; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a dedicated eDiscovery contractor in the United States. Responsibilities include logging productions, digesting cover letters, and coordinating with teams to determine required processing and protocol for various document types.

The role requires three years of eDiscovery experience, strong analytical and communication skills, and the ability to work under pressure to meet tight deadlines. Public Trust clearance may be required.

Qualifications

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver high quality work under extreme pressure and tight deadlines.
• Experience managing multiple tasks as defined in the Duties & Responsibilities above.

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter (which may be several pages long) and provide a brief description of the production.
• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off-network, using multiple virus protection software and other tools.
• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.
• Once the production is determined to be 'clean' of viruses, the contractor shall copy the production to the Agency's network.
• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA documents, MOUs, International documents, BSA documents, audio files, transcripts, laptops or paper.
• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.
• Analyze the data to ensure its completeness.
• If the data is 'load ready', inspect it to ensure that all components are present.
• If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.
• Monitor for incoming productions arriving via email.
• Monitor the Agency's FTP site for productions being delivered via FTP.
• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.
• If a production contains multiple boxes of paper, coordinate having the documents scanned off-site.

Education

Bachelor’s degree

Job description

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter (which may be several pages long) and provide a brief description of the production.
• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off-network, using multiple virus protection software and other tools.
• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.
• Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.
• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.
• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.
• Analyze the data to ensure its completeness.
• If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.
• Monitor for incoming productions arriving via email.
• Monitor the Agency's FTP site for productions being delivered via FTP.
• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.
• If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site.

Requirements

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.