Senior eDiscovery Technician

Jobtailor; Baltimore (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor in Baltimore, MD is seeking a contractor to support eDiscovery processing. You will log productions in the Agency's eDiscovery Tracking System, digest long cover letters, and determine loading criteria for Relativity.

You will coordinate with teams to ensure documents are scanned or loaded correctly. The role requires three years of eDiscovery experience, a bachelor’s degree (or equivalent experience), strong analytical and communication skills, and the ability to obtain a Public Trust

Qualifications

• Three years of eDiscovery technical experience.
• Bachelor’s degree; substitution allowed with additional relevant experience.
• Strong analytical and written/oral communication skills.
• Ability to obtain a Public Trust clearance.
• Must be a U.S. citizen.
• Experience with Relativity and eDiscovery workflows is preferred.

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter and provide a brief description of the production.
• Coordinate password handling for encrypted media.
• Determine if materials qualify for loading into Relativity.
• Virus scan the production and address issues per protocol.
• Copy clean productions to the Agency's network.
• Follow protocols for documents (MOUs, BSA, RFPA, etc.).
• Analyze productions to determine processing requirements and completeness.
• Monitor for productions arriving via email or FTP.
• Scan and OCR paper documents for loading into Relativity.
• Coordinate off-site scanning for multi-box paper productions.

Skills

eDiscovery experience

Analytical skills

Written and oral communication

Public Trust clearance eligibility

US citizenship

Education

Bachelor’s degree or equivalent experience

Tools

Relativity

eDiscovery Tracking System

Job description

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter (which may be several pages long) and provide a brief description of the production.
• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off‑network, using multiple virus protection software and other tools.
• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.
• Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.
• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.
• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.
• Analyze the data to ensure its completeness.
• If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.
• Monitor for incoming productions arriving via email.
• Monitor the Agency's FTP site for productions being delivered via FTP.
• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.
• If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off‑site.

Requirements

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks such as those defined in the duties and responsibilities above must be demonstrated.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.