Senior eDiscovery Technician

Jobtailor; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor seeks an experienced eDiscovery contractor to log production in the Agency's tracking system and digest long cover letters into concise descriptions. When encryption has no password, they must contact the producing party to obtain it.

The contractor will determine Relativity load eligibility and run comprehensive virus scans across multiple tools. Responsibilities include verifying completeness of productions, copying clean data to the Agency network, and following MOUs and BSA

Qualifications

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Bachelor’s degree. Three years of additional, directly relevant work experience may be substituted for the Bachelor’s degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks as defined in the Duties & Responsibilities above.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter and provide a brief description of the production.
• If the media is encrypted and no password is provided, obtain the password from the producing party.
• Determine if the cover letter contains substantive information for loading into Relativity.
• Virus scan the production off-network using multiple protection tools; address or reject issues as needed.
• Copy the production to the Agency's network once Virus-free.
• Follow protocols when handling documents (e.g., whistleblower, MOUs, international documents, BSA documents, audio files, transcripts, laptops).
• Analyze productions to determine required processing and applicable protocol.
• Analyze data for completeness; communicate issues to Litigation Support Specialist if incomplete.
• Monitor incoming productions via email and via the Agency's FTP site.
• Scan and OCR small amounts of paper documents for Relativity loading.
• Coordinate scanning off-site for multi-box paper productions.

Skills

eDiscovery

Analytical thinking

Written & oral communication

Multi-tasking

Under pressure performance

Public trust readiness

Education

Bachelor’s degree or equivalent experience

Job description

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter (which may be several pages long) and provide a brief description of the production.
• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off-network, using multiple virus protection software and other tools.
• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.
• Once the production is determined to be “clean” of viruses, the contractor shall copy the production to the Agency's network.
• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.
• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.
• Analyze the data to ensure its completeness.
• If the data is “load ready”, inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.
• Monitor for incoming productions arriving via email.
• Monitor the Agency's FTP site for productions being delivered via FTP.
• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.
• If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site.

Requirements

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.