Our client, a leading global law firm, is seeking an eDiscovery Specialist to provide technical support and deliver high-quality eDiscovery services to internal and external clients. This role will focus on Relativity administration, including user access and permissions, review workflows, advanced analytics, generative AI tools, and document productions. The ideal candidate will have a strong technical background in eDiscovery, preferably gained within a consulting firm or service provider, with hands-on experience across the EDRM, data processing, and litigation support technologies. Relativity Certified Administrator (RCA) certification is highly preferred, and candidates should possess strong problem-solving skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment. This position is hybrid and may be based in New York, Washington, DC, Austin, Dallas, or Houston.
Key Responsibilities
- Provide Relativity administration and technical support, including user access and security permissions, review workflow configuration, search logic, text analytics, generative AI functionality, and native and/or TIFF productions for disclosure
- Apply established eDiscovery best practices, policies, and procedures across matters, including the use of advanced analytics, active learning, and generative AI technologies
- Manage daily activities across multiple concurrent matters while meeting or exceeding budgeted billable hour expectations
- Deliver high-quality client service and develop strong relationships with internal stakeholders
- Assist clients and attorneys with efficient data transfers using physical media devices and SFTP, including appropriate data logging
- Proactively identify potential risks and implement appropriate mitigation strategies
- Conduct training sessions for end users on eDiscovery tools and workflows
- Build and maintain collaborative relationships with related Innovation teams, including Advanced Delivery Legal and Project Management
- Support ongoing improvements to departmental processes, workflows, and operational practices
- Maintain and expand industry knowledge through software training, professional certifications, internal learning opportunities, software demonstrations, and industry events
Qualifications & Requirements
- Some years of relevant eDiscovery experience
- Hands-on experience administering Relativity
- Relativity Certified Administrator (RCA) certification or willingness to obtain the credential
- Strong commitment to providing excellent customer service
- Comprehensive understanding of the Electronic Discovery Reference Model (EDRM)
- Experience working with data processing platforms such as Relativity or Nuix
- Familiarity with forensic data preservation tools and methodologies
- Excellent written and verbal communication skills
- Strong attention to detail and ability to work accurately and methodically
- Flexibility to adapt to changing deadlines, deliverables, assignments, and project priorities
- Ability to perform effectively in a fast-paced, high-pressure environment
- Willingness to work outside standard business hours when necessary
- Excellent organizational skills with the ability to prioritize responsibilities and manage multiple tasks simultaneously
- Willingness and ability to travel as needed
- Bachelor's degree in Computer Science, Law, or a related field preferred